Heritance Aarah Reseñas verificadas
Heritance Aarah, Maldives , 05150 Raa Atoll, Maldives
9.4
10
Categorías
Staff
9.7
Facilities
9.7
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.5
Free WiFi
7.5
Turkey
Revisada: September 24, 2023
10
Wonderful Maldives Experience
Ventajas: Staff was so friendly, food was amazing and nice variety of activities. Rooms were clean.
Contras: Sea plane departure time was so early, so we spent 8 hours at the international airport.
Netherlands
Revisada: August 27, 2023
10
The vacation which one of the best we have ever had until now.
Ventajas: The whole experience of our stay was excellent. The stay was coordinated by our butler Arka who was always available and making the best of our vacation. We have for the full 100 % enjoyed our stay. In the restaurant Baani we have had a friendly, exceptional, thoughtful service from Hamdoon who really enriched our stay and made us feel very welcome. Also, Nirman (Baani) and AJ (Ambulla) offered us a great and friendly service. The quality of the food was exquisite in the Baani restaurant as well as the Ambulla restaurant, where the team offered a high quality food and service. The spa was very well and the massages were excellent. The Ocean Suite we stayed in did have all the possibilities for an exquisite stay with a great view to the sunset every evening which created a spectacular experience at almost every evening. The pool was great and also the service of the team who did service the villa's was great, and they did good care of us. The house interior offered everything needed for a great stay. The island is beautiful and looks very nice and well taken care of. The gym was clean and had a state-of-the-art equipment and also enough, so there was no waiting time and enough possibilities to do the exercises.
Contras: The dive center activities were expensive and the planning what not as you can expect, compared to the quality of the resort. The trip to the manta's (400 dollar) started almost 2 hours too late and after the trip the guide explained that we started too late. Which is strange as the co-ordination was in their hands. The whole planning was messy and for such a high amount you may and can expect much more quality. Of course, nature decides for itself if there will be manta's, but the way this was communicated and handled was disappointing. The promise for a compensation was never met, nor did we have heard anything from the team. This was disappointing as it does influence the high quality standard of the entire resort and our stay. The price of the spa was high, also compared to previous stays we have had in the same high quality resorts who offered the same quality of massage. Despite these matters, the rest of the stay was excellent.
Zambia
Revisada: August 21, 2023
8.0
Enjoyed
Ventajas: Food was good but the variety of food was not enough. We ate at Ramba most of the time. Staff was very attentive and tried by all means in taking care of us. Arka was outstanding, he was always at service, whenever we needed. Bicycles were available on rent, but the buggy service was fast that we didn't have to walk. Check-in was super smooth, our room was already ready, and the key was handed over to us within minutes. The beaches and water were crystal clear.
Contras: Nothing much to mention in this section. Only the beach is full of shells from the sea, which makes it difficult to walk on the beach. Breakfast there was not much option in non-veg. Like no beef or turkey bacon etc. etc.
United Arab Emirates
Revisada: August 4, 2023
9.0
Wonderful
Contras: Все было супер!!!Меню и ассортимент еды поправить и будет прям очень хорошо!
Kuwait
Revisada: July 12, 2023
9.0
Amazing trip
Ventajas: Lovely picturesque Island with a variety of restaurants and activities to choose from. The ocean villa was amazing, clean with a stunning view of the ocean. The staff were lovely and accommodating from the airport to the island resort through-out our stay. Preetham was a great host and butler. I would recommend Heritance Aaarah to family and friends!
Contras: I would have l preferred a more extensive and diverse house reef for snorkelling, which we enjoy as a family, rather than relying on boat excursions.
Spain
Revisada: September 18, 2022
10
Estancia muy agradable
Ventajas: todo súper cuidado , un alojamiento súper acogedor y en una isla Preciosa . la comida muy buena y muchas opciones
Contras: Nos gusto todo . Lo único es que hicimos un cambio de habitación para poder probar las habitaciones sobre el agua y el check in era a las 14h pero nos hicieron esperar hasta las 16h porque no estaba lista la habitación . en un hotel de estas características deberían cuidar estos detalles
United Arab Emirates
Revisada: September 17, 2022
10
A vacation that was an actual vacation!
Ventajas: This was our second time to the Maldives, 1st time at this property-and we will be returning. We stayed in a beach villa with private pool for 10 days. From the moment we landed in Male, we were greeted by staff immediately, our bags were whisked away and we were taken to to our bus and transported to our waiting lounge for the seaplane. We waited for an hour and then boarded the plane. A short and amazing seaplane ride later, we arrived at our location. We were greeted by staff and our personal Butler Prashant. He made us feel welcomed from the start. He brought to reception, we signed our papers and away we went. He gave us a tour of the island, stopped at the cafe to get us some coffee, waited while we relaxed and took in the view, then brought us to our villa. Our villa was nice and comfortable with a wonderful outdoor open bathroom. The outside was a beautiful deck, private pool, lush greenery and the beach. The villa came with a fully stocked mini bar, replenished 2 times a day. We requested some different items in our mini bar and our request was fulfilled without question. Our room attendant, Ilyes was fantastic. He cleaned our room twice daily. He always had a smile and was eager to make sure the room was perfect. Food-Wonderful. We did not have a bad meal while there. The selection was great. Matilde made us feel at home. Infinity pool/bar-Morthy was our favorite bartender. He knew our names, preferred loungers and cocktails. He provided us with conversation, laughs and cocktails daily. Butler Prashant was amazing! He made our vacation a true vacation. He took care of our every whim. He greeted us every morning and told us the activities for the day. Our dinner reservations were already made. It was so nice to just be on vacation and not have to think about any of the details. HE HAD US COVERED.
Contras: Service at the buffet and Ralu were a bit on the slow side. It would take a while to get our drinks, and most days, had started our meal before our ordered drinks made it to the table.
Switzerland
Revisada: September 14, 2022
10
Exceptional
Ventajas: Welcome to paradise. Everyone is super nice, the food is amazing, the island is a dream. The villa woth direct access to the water is really a plus.
Contras: The airline lost our luggage. So the first 24 hours was without anything, the hotel could have been a bit more pro active and give us a "first survive kit "
United Arab Emirates
Revisada: August 25, 2022
10
اذا قررت زيارة المالديف مره اخرى بالطبع بختار هذا المنتجع ، الشيف محمود محترم خدوم و اكله لذيذ جداً
Ventajas: المنتجع رائع بكل معنى الكلمه ، فخم ، ويوجد فيه اكثر من مطعم مناسب لجميع الاذواق
Contras: لم اجد شي سئ ف الجزيره او النتجع
Greece
Revisada: August 20, 2022
9.0
Wonderful
Ventajas: Εγκατάσταση ή περιποίηση
Qatar
Revisada: August 17, 2022
9.0
Wonderful
Ventajas: The entire experience of staying at Heritance Araah was amazing. The staff does a mindblowing job and always serve with a smile. Our butler Mr. Pritchit was the highlight of our trip and he did everything to make our stay even better.
Contras: The dive centre Kayto is pathetic. The main instructor there, Mr. Mustafa should not even have an instructor PADI license. He has an ego and behaves in a rude racist manner to the high paying customers. I had to have a nice dialogue with him to put him in his place. The entire dive experience was one of my worst…
United Kingdom
Revisada: April 11, 2023
9.0
Wonderful
Ventajas: Where to start? This was an amazing trip. The island, service, food and everything was exceptional
Contras: Only few details. Service in the pool area could be improved, we didn't get served, offered drinks as often as we wanted A couple of days the sea brought in some rubbish to the beach which I happily collected. They have a team shipping the beach once a day buy maybe 1 or 2 times more a day is needed?
Spain
Revisada: April 10, 2023
10
10 días increíbles
Ventajas: El personal del hotel es maravilloso. Era mi cuarto viaje a Maldivas y fue, sin duda, el mejor. Nuestro mayordomo, Prikchit era súper atento y se adelantaba a nuestros deseos y necesidades. La terraza de la habitación y su piscina fueron una de las cosas que más disfrutamos, junto con la infinity pool y el bar piscina. La comida en todos los restaurantes era deliciosa, la cama comodísima y la gente simpática, dulce y nada empalagosa. Un viaje de 10.
Contras: No hubo nada que no me gustara. Volvería cien veces más.
United Kingdom
Revisada: March 6, 2023
10
Superb resort with employees who go above and beyond
Ventajas: Absolutely everything. I would have to say that the staff were phenomenal. The employees alone would make me want me to go back never mind the food and the accommodation. Excellent facilities as well. A special thank you to all of the team in the Baani restaurant and especially to Arka our butler who was exceptional. Thanks for an amazing holiday
Contras: Can’t think of a single thing
United Arab Emirates
Revisada: July 29, 2022
9.0
relaxing as you don’t have to think of anything all gets done. just relax and enjoy.
Ventajas: service was excellent, it made the stay. the butler service Kunal was exceptional! I have special dietary requirements and chef jelale made dishes that were scrumptious. the main Resturant Ranba was super with various selections of food each day and the service was also excellent overseen by Danushka who helped you pair wine with your meal and made sure you were taken care of. Silvia and Cassim also helped and were there at every turn. And Rain with her bright smile each day.. truly enjoyable. the rooms were clean and turn down service each evening and stocked mini bar!
Contras: the rooms are about to reach the dated stage and need refurbishment. however due to them being kept clean it wasn’t a stretch. Ralu Resturant wasn’t up to scratch and food let them down considering they have wonderful views.
Germany
Revisada: June 1, 2022
10
Exceptional
Ventajas: Everything
Contras: Nothing
United States of America
Revisada: May 31, 2022
9.0
Enjoyed our stay
Ventajas: The rooms were clean, fresh and well maintained. The staff was attentive. It was nice that the property was not very booked so the whole island was peaceful and quiet. As a result, the pool and restaurants were not crowded. Our butler was Arka and he helped organize our stay and activities. He also organized a dinner on the beach to celebrate our honeymoon. He also ensured that restaurants were able to cater to vegetarian needs. Puran Singh at Ranba made some lovely Indian food and it was great speaking with him. Overall, we had a great time.
Contras: It would be nice if they had packages for non-alcoholic drinks and vegetarians.
United States of America
Revisada: May 19, 2022
4.0
disappointing
Ventajas: Our Butler, Arka was very nice and seemed trying to make our stay better despite the poor management of the resort. Also, the chef and one other staff, I forgot his name, at Ramba restaurant were both extremely nice and made some special food for us during our stay.
Contras: we were extremely disappointed because long before our arrival we told the resort that it is our anniversary and we would like to get something special upon our arrival. they promised but didn’t fulfill. yes they tried to made up for it when I told them about it but it would be nice if they did how we asked. more disappointing was the way they treated us last night before our departure. the checkout time was at 12:00pm and our flight was 12:15am so there was about 12 hours between the checkout and our flight home. however, they wanted us to take an earlier seaplane that would leave the island even before the checkout time. we tried to explain to them that we cannot just go super early and even before the checkout time especially that my wife is pregnant. they did not listen and tried to shift the blame the TMA airlines. They literally annoyed us trying to make us leave early. now I am typing this review in Male’s airport feeling kicked out waiting for our flight back home. It was not my first time to the Maldives and wouldn’t be my last but for sure not at this resort.
United Kingdom
Revisada: December 18, 2022
10
Exceptional
Ventajas: + The room itself was very tidy and had all the necessities for comfort. + The island is quite large and has variety of restaurants, so you won’t get bored of food selection. It was one of best all-inclusive I have been to due to diverse food choices and incredible cocktail menu. +The service in Heritance Aarah is a separate point to highlight. Any member of stuff was eager to help especially our battler, Esam. Unfortunately, upon my return to London I realized I forgot my handbag in hotel and contacted Esam to see if I can somehow get it back. Esam arranged everything for me free of charge(!) and get it back to me within a week. P.S.Huge thanks to the team who made our honeymoon a dream come true <3
Contras: Everything was amazing!
Denmark
Revisada: December 13, 2022
10
Best stay ever
Ventajas: The staff was so nice and helpful, and I have never experienced such great service anywhere else. The resort has so many beautiful details, including in the rooms and in the restaurants. Great activities and the food options are great. We loved everything about our stay.
Contras: Nothing!!
Switzerland
Revisada: November 6, 2022
10
Best stay in the Maldives
Ventajas: Amazing staff, always anticipating guests' needs and wants. Beautiful villas, many options of restaurants (all equally good!), great infrastructure and the nature around is just beautiful.
Contras: Nothing to complain.
India
Revisada: November 3, 2022
10
Exceptional
Ventajas: The rooms The food The stunning views The excellent service
Japan
Revisada: October 27, 2022
9.0
素晴らしい旅でした。また来たいです。
Ventajas: お部屋、レストラン、プール、どこにいても素敵な景色を楽しめました。
Contras: お部屋のアメニティは、毎日交換を申し出ないといけません。歯ブラシは2日連続同じものを使いました。お掃除後、お風呂場と脱衣所が少し臭いました。
United Kingdom
Revisada: October 25, 2022
10
AMAZING HERITANCE AARAH
Ventajas: We liked the attention that we had from all the staff, how clean the room and the bathroom were, the variety of options in restaurants and pubs, The room service, and the beaches, also the excellent beverages we had in the vila.
Contras: There was only one restaurant that opens continuously all day, even though there was another 1 that opens morning lunchtime and dinner and closes in between, so you don't have any choice if you wanted to have a late breakfast like 11am, or eat at 3pm, rest of the restaurant only opens evening mainly between 7 till10pm.
United Arab Emirates
Revisada: November 29, 2021
5.0
المنتجع لا يرقى الى منتجعات 5 نجوم الفاخرة في المالديف ويستحق ثلاث نجمات فقط
Ventajas: الماكولات لا بأس بها وكذلك ندال المطاعم
Contras: المنتجع يتخذ سياسة التحايل على النزلاء بشكل بشع حيث انهم يعلمون النزيل ان المنتجع خاضع لتوقيت جمهورية بنجلاديش وليس توقيت المالديف وذلك لكي يتم اخراجك من الغرفه الساعة 11 صباحاً واذا تاخرت ساعه الى الساعه 12 ظهراً يتم احتساب 100 دولار عن كل ساعة تاخير وكذلك خدمة التوصيل من المطار الى المنتج ومن المنتجع الى المطار تاخذ عدة ساعات وقد تضيع نصف يوم في التنقل بين المنتج والمطار وهذا النصف يوم يكلفك الف دولار على الاقل من قيمة ايام الرحلة المكلفة اصلاً
Saudi Arabia
Revisada: November 27, 2021
10
Exceptional
Ventajas: everything
Contras: nothing
Kuwait
Revisada: November 27, 2021
10
vacation in heaven
Ventajas: everything was amazing, the facilities are new and clean, crystal clear water, the restaurants are so good, the staff is very friendly and welcoming, the ocean suite is highly recommended, you get access to the infinity pool and a great restaurant. shout out to our amazing butler Tanny, she arranged our whole visit and attended to our needs in a timely fashion.
Contras: the beach pool villa is not private if you care about privacy, the ocean suite on the other hand was completely private.
Spain
Revisada: November 23, 2021
9.0
todo incluido perfecto
Ventajas: las diferentes opciones de restaurantes, la atención del personal, poder comer a la carta. Tener un butler para ti es realmente un lujo.
Contras: nos hubiera gustado mas tener una habitación en la otra parte de la isla, delante del reef., porque estan mas cerca del agua. La excursión para ver mantas la hacen combinada con el curso de buceo.
Russia
Revisada: November 22, 2021
9.0
Wonderful
Ventajas: Виллы новые, очень красивые, рестораны вкусные, персонал заботливый. Очень приятное спа. На острове много зелени, глаз радуется
Contras: Пляж с кусками кораллов, заход в море тоже, постоянно надо смотреть под ноги. На домашний риф не плавали, сноркали между оушен сьютами и дайвинг центром, много живых кораллов с красивыми рыбками, но они близко к поверхности, можно плавать только в прилив. Прекрасный остров для отдыха парой, но для отдыха с детьми я бы его не выбрала из-за не идеального пляжа
Germany
Revisada: November 16, 2021
6.0
It has been okay but not perfect
Ventajas: The location and the hotel were absolutely fantastic, the beach, the good restaurants the service and the very friendly personell
Contras: The discrepancy between the European and the Russian guests is very evident, drunken people at all times of the day, loud shouting. This absolutely not acceptable. The gym is quite tiny
United Arab Emirates
Revisada: April 5, 2022
10
Expectations exceeded.
Ventajas: Everything was perfect in every single way. The butler service was exceptional, and a big thank you goes to Preetham for going above and beyond for us in every single way, especially with our suprise romantic meal on the beach on our anniversary dinner. Every single member of staff was friendly and amazing, but a big shout out to those in Ranba restaurant where we ate the most. All friendly and welcoming and went above and beyond to ensure we were satisfied. From the people at reception, to the spa, to the guy who was running the gym, they were all outstanding.
Contras: Very difficult to say as I can normally find a fault in anything and everything, but in this case nothing. Genuinely.
United Kingdom
Revisada: March 28, 2022
10
An island paradise with wonderful staff
Ventajas: The entire island is a paradise and very well organised and discretely staffed. We opted for an Ocean Suite and, while expensive, the duplex suites are wonderful and the child-free access to a private pool and pool-bar and restaurant make these totally worthwhile. I am vegetarian and found plenty of varied options in all locations.
Contras: There is very little not to like.
United States of America
Revisada: March 18, 2022
10
It was beyond my wildest dreams.
Ventajas: Everything about Heritance was spectacular. I especially loved the food and our Butler Kunal.
Contras: I loved everything.
Saudi Arabia
Revisada: March 17, 2022
10
Exceptional
Ventajas: Everything except the transportation from and to airport Food was amazing too
Contras: The transportation from and to airport
Norway
Revisada: March 7, 2022
10
enestående
Ventajas: supert
Contras: for kort
Qatar
Revisada: May 17, 2022
5.0
was good experience to have good food in 2 restaurants out of 6 restaurants the resort have. the staffs who incharged on
Ventajas: staffs
Contras: room service and prices towards what guests have
Ireland
Revisada: April 22, 2022
10
Didn’t want leave!
Ventajas: Amazing resort, the pictures don’t do it justice.
Contras: Staff were really exceptional. The food is also a big plus with this resort. Snorkeling around the island is amazing with tons of different wildlife.
Kuwait
Revisada: April 20, 2022
9.0
All in all such an amazing experience
Ventajas: The stunning views,sunrise, sunset & amazing staff also the villas are very clean & comfortable the pools & beach are stunning too
Contras: breakfast selection & quality isn’t that great also as a premium all inclusive the alcoholic beverages brands are kind of limited
Switzerland
Revisada: April 10, 2022
9.0
Great hedonistic holidays for couples! :-)
Ventajas: Our overwater villa was just amazing and very well designed - nice furniture, comfortable bed, great bathroom. The outside villa area is very well thought as well - very private (you can't see guests on neighbor villas), amazing view (we had sunset direction with views to the island and ocean suits), both open and covered area to chill. The food was great as well, especially in 'open buffet' restaurants. Service was also almost always good (but can be both amazing and 'meh' depending on a given person). The SPA (we tried massage) was also one of the best we experienced - both the setting and the quality. Overall 'almost' magic holidays!
Contras: Overall some organisational moments could be definitely improved - e.g. all information you get from the butler, which slows down the process. E.g. having information portal with all relevant information (e.g. open times, special events, restaurant menus) would really improve our stay while significantly reducing load on the butler. Our butler seemed stressed-out and overloaded, e.g. he forgot to pick us up for the SPA treatment, so we were late and stressed-out (e.g. we walked after several tries to reach the butler and finally asked another random butler to give us a lift), which ruined the 'magic' (e.g. we were asked several times to leave the SPA room since the next customer was waiting). There is nothing 'special' in the 'dining' restaurants, in our opinion the best food and service was in Ranba (open buffet) and Ralu (open buffet + a la carte). E.g. nothing special except setting in Ginifati (a la carte seafood dining), the food is the same and the service was the worst.
Switzerland
Revisada: February 21, 2023
10
Great experience .. feels like paradise
Ventajas: wonderful resort with very big beatiful lagoon we had the Ocean Suite, which I can recommend great restaurants to choose from, all were super. Great bars with sun-set view. Also loved the infinity pool with is for Ocean Suites Guests. Special thanks to the team of the Baani restaurant, outstanding service from everyone, and thanks to our butler Prikchit, who always responded practically in real-time We had a great massage by Jen in the spa great snorkeling right from our place, nice diversity of fish, quite intact coral
Contras: we have had slightly better buffet restaurants, but this was more than compensated with the special restaurants to choose from. In other places, the buffet place was the center of dining for the whole resort, and here it is all more distributed. considering this is quite a new place, the suites showed some signs of usage but these are minor points and don't spoil the great experience
China
Revisada: February 10, 2023
10
Exceptional
Ventajas: Wonderful view Rooms are cleaned twice daily Large varieties of food Our butler Mr Prashant is very helpful and carefully planned our activities. We really enjoys our stay.
Ukraine
Revisada: February 7, 2023
10
У нас была вилла на берегу , в шаговой доступности от моря , вилла укомплектована всем необходимым для проживания . Все
Ventajas: Великолепный отдых , замечательный отель , услужливый и искренний персонал , в частности , хочется отметить сотрудника отеля , Персональный помощник , Shubham, человек , который 24/7 находился в нашем распоряжении. Лояльные , готовы выполнить любые ваши капризы и пожелания . Всем рекомендую этот отель , у нас был пакет All Premium, все включено , еда вкуснейшая и очень разнообразная , множество напитков , алкогольных и безалкогольных , все свежайшее и очень очень вкусное .
Contras: все безупречно
Malta
Revisada: January 17, 2023
10
A dream holiday location that we'd love to return to
Ventajas: We enjoyed a dream holiday in an amazing location with excellent facilities & first-class catering including wines and spirits, all made that much more special by the attentive, friendly and helpful resort staff. Our butler Preetham was exceptional and he and his colleagues Silva, Rohana, Jayalal, Hussein and staff generally, all went out of their way to make our stay a truly wonderful experience. We unreservedly recommend Heritance Aarah!
Hungary
Revisada: January 6, 2023
10
Perfect luxury experience
Ventajas: Everything!! To name the best: 1) Environment: pristine, clean, beautiful sorroundings 2) Ocean Villas: plenty of privacy, very well equipped, clean and kept clean every day. 3) Staff: very helpful, watching your every need. Our butler Preetham was there for us 24/7, for all our needs and more. Thank you for making our stay perfect. Also special thanks to Ayla and A. Jay as well as our water sports staff. I would rarely say this of on all inclusive resort, but this was a real 5 star experience really worth its value.
Contras: We loved everything
Singapore
Revisada: December 27, 2022
10
one of the nicest resorts we have stayed at in the Maldives.
Ventajas: service staff delicious food excellent cocktails beautiful and clean villas sea life all inclusive
Contras: there wasn’t anything I disliked. however We were there on Christmas, and although they had some activities and a performance it was not as festive compared to other resorts we have been.
Ghana
Revisada: October 16, 2021
8.0
Good stay
Ventajas: Loved the hotel , beautiful waters and great ambience.
Contras: The fact that my butler wasn’t always available because he had to serve other guests . So other butlers had to pick me for lunch or dinner and smtimes had to wait for long to b picked up after eating . But I thought my villa was supposed to have a butler to itself. Was quite uncomfortable 😣. I think the property should employ more butlers to prevent issues like this .
Ukraine
Revisada: October 9, 2021
10
Exceptional
Ventajas: Отличный пляж с белым коралловым песком и невероятного цвета водой, приветливый персонал, прекрасная кухня. Остров утопает в зелени, летают летучие лисицы, фаэтоны. Отель работает по концепции ультра премиум все включено, в номерах есть ежедневно обновляющийся мини-бар, иногда приносят кешью. Хочу выразить благодарность нашему батлеру Prashant, благодаря ему - любой вопрос решался моментально. Отдельно хочется отметить высокий профессионализм нашего клиннинг-менеджера Risvan Ahmed, который оказался не только прекрасным человеком - а к тому-же и высококлассным художником! Нам с женой было невероятно приятно получать в подарок шикарные картины песком около входных дверей бунгало. Кроме того, спасибо всем официантам отеля и отдельное - A.J. - он всегда заинтересован в том, чтобы посетитель остался доволен; всей команде высококлассных поваров отеля (особенно ресторана "Ramba") - которые любят и умеют творить кулинарные шедевры; отличному фотографу - Anwar Rashyd - благодаря его фотосессии мы получили великолепные фото. Да и вообще - приятная дружелюбная атмосфера, которую создавал персонал отеля - царила во всем.
Contras: 1) К окончанию нашего отдыха приехало несколько российских организмов, которые - как это принято у них на родине - вели себя отвратительно, похабно, громко нецензурно выражая свои скудные мысли, хамили персоналу и тд. 2) Отсутствие собственного кораллового рифа. 3) Несколько дней проскипали занести кешью в номер - мелочь, а не очень приятно.
Russia
Revisada: September 24, 2021
10
If you imagine a luxury calm holiday on white sand with clear blue water - this is for you
Ventajas: Me and my girlfriend went to Maldives to have 5* holidays. The Heritance Aarah met our expectations completely. On arrival at Male airport we were met by the hotel representatives and transferred quickly to a local plane. At the hotel we communicated with our butler Prashant who really helped us during all our stay. He assisted in booking restaraunts and leasure, gave us a lift across the island, promptly organised medical assistance when my girlfriend felt not very well. Really appreciate it! Also we would like to mention our room boy Shi who also was very helpful and friendly. The barman Ishara was very good at making coctails :-) As far as the infrastructure is concerned, all the buildings on the island are new and well serviced, the villa was clean and nice looking. The island has pretty low density of population so the holidays were calm and peaceful. There are a lot of leasure facilities and most of them are included in standard package. There is a number of quality restaraunts with different specialisation, we had always very good choise where to go for dinner. The holiday here is not cheap but it is definetely value for money.
Contras: On the second day of our holiday the neigbour villa was given to a family with small children and it became a bit noisy. However we changed our villa without any problems (thanks to butler).
Germany
Revisada: September 9, 2021
10
Heaven!
Ventajas: The experience in the Heritance Aarah Resort was truly exceptional. The staff was extraordinary and made the entire vacation like feeling in heaven. The resort had 5 restaurants and 3 bars which offered a great variety and all great quality of food. The excursions offered in the water sports center as well as the service offerings in the spa were fantastic!
Contras: The only minus would be the watersport equipment regarding windsurfing and kite surfing. In August 2021 there was almost no equipment available and therefore it was impossible to do these sports actively!
Russia
Revisada: June 29, 2023
10
Exceptional
Ventajas: Наш любимый отель! ❤️
Estrellas
5
4
3
2
1
Revisada: 23 hours ago
5/5
Very nice experience MUST VISIT
Trip type
Vacation
Travel group
Family
Revisada: 2 days ago
5/5
It was the first time I felt sleep since the feeling is so relaxed and great. Recommemt to try
Revisada: 3 days ago
5/5
My husband and I had a couples Balinese massage and we can't recommend it more! The therapists were very experienced and did a fantastic job! Would highly recommend if you're staying at heritance aaraah
Revisada: 3 days ago
5/5
Провели незабываемую неделю в отеле Heritance Aarah. Шикарный спа, девочки делают великолепный массаж, очень дружелюбные и профессиональные мастера. Фейс-скан очень интересный, информативный. Йога очень с утра бодрила. Много русскоговорящего персонала. Очень милые и приветливые Аня на Spa ресепшн, Владлена - врач с Казахстана и потрясающая директор Биби. Көп рахмет!!! Отдельное спасибо Esam - приветливый, отзывчивый.
Trip type
Vacation
Travel group
Couple
Revisada: 3 days ago
5/5
Brilliant consultation and very detialed information by Dr. Vladlena. Highly recommended
Trip type
Vacation
Travel group
Family
Revisada: 5 days ago
5/5
Esam Thank you❤️ He took good care of us who are not good at English. It is a great honor to It's a place I want to come backmake the first foreign friend in my life on my honeymoon. I will never forget it
Trip type
Vacation
Travel group
Couple
Revisada: 6 days ago
5/5
My husband and I chose Heritance Aarah for our Honeymoon and it was completely worth it. The food, the rooms and the amazing service by our butler Arka. Arka made sure we could maximize our experience in the 3 days we were there. Definitely recommend the property and can’t wait to be back.
Trip type
Vacation
Travel group
Couple
Revisada: 6 days ago
5/5
The experience at Heritance was absolutely amazing. Both me and my wife enjoyed it thoroughly. Our butler Kunal made our stay very comfortable and pleasant. He was always available to help with anything we needed. Our vacation at the property was a 10/10. We look forward to visiting again!
Trip type
Vacation
Travel group
Couple
Revisada: 6 days ago
5/5
We had a wonderful experience here for our honeymoon. We only stayed for 3 nights but each night was magical. One of the highlights of our stay was our private butler - Arka, exceptionally professional who ensured that every aspect of our stay was taken care of. He was so courteous and warm, we didn't want our trip to end! The food here was amazing - from continental to authentic Maldivian cuisine, we were left smacking our lips after every meal - regardless of breakfast, lunch and dinner. World-class, cannot recommend enough! 10/10.
Travel group
Couple
Revisada: 6 days ago
5/5
Das Heritance Aarah ist eine traumhafte gelegene Anlage mit einem sehr hochwertigen und überzeugendem Premium-All-Inklusive-Konzept. 7-8 verschiedene Restaurants ermöglichen ein exklusives und abwechslungsreiches Kulinarik-Erlebnis. Wir hatten eine Ocean Suite mit Pool und einen tollen Butler, der sich liebevoll um alles gekümmert hat, von den Tischreservierungen bis zum Spa-Besuch. Selbst jeder noch so kleine Sonderwunsch wurde umgehend und zuvorkommend erfüllt. Neben 4 Ausflügen (Sunset-Cruise, Dolphin-Cruise, Night-Fisching, Schnorchel-Trip) ist auch In-Villa Dining und Room-Service, sowie die Auffüllung der Weinbar und der Minibar jeden Tag inkludiert und kostenfrei. Die Mitarbeiter sind in jedem Bereich sehr sehr freundlich, hilfsbereit und zuvorkommend. Die Villa hat eine aussergewöhnliche Ausstattung, ist toll verarbeitet und es war an jedes Detail gedacht. Wir hatten einfach rine traumhafte Zeit. Hier bekommt man für sein Geld höchste Exklusivität, die nicht nur in der Villa aufhört, sondern wie ein roter Faden durch den kompletten Aufenthalt durchzieht. 5-Sterne mit Schleifchen. Wir kommen bestimmt wieder.
Trip type
Vacation
Travel group
Family
Revisada: a week ago
5/5
Exzellente Insel, sehr zuvorkommender Service, Essensqualität ausgezeichnet, die Zimmer sind sehr edel und modern eingerichtet, Wasservilla ein muss! #reisebueromohrhof www.reisebueromohrhof.de
Trip type
Business
Travel group
Solo
Revisada: a week ago
5/5
We came here for our honeymoon. We were skeptical at first but we knew that it was the best decision we made as soon as we landed. Thrilling sea plane ride, amazing staff, lovely place, beautiful lagoons, beach and ocean! The sunset view is something to remember for the rest of our lives. Special mention to the SPA employees, we loved the massages. All the bars were great but our favorite was the Sky bar. When in Sky bar, ask for Shameera, he’s a very polite and an amazing bartender. And kudos to our butler Kunal for helping us throughout the stay. We stayed for 4 nights in total. 2 nights in sunset beach villa with pool and 2 nights in Ocean suite with infinity pool. We would highly recommend this type of stay if you plan a similar trip. Overall, Heritance Aarah is doing an amazing job, and it’s a lovely place to relax and enjoy your vacation.
Trip type
Vacation
Travel group
Couple
Revisada: a week ago
5/5
Our stay at this resort has truly been perfect. It was paradise. Both the sea and beach villa were super-comfortable and had the most amazing views. The food at the different restaurant was also delicious (an extra thanks to the chefs for preparing our self-caught fish!). However, the most positive aspect about the resort was the staff. Everyone was super polite and helpful. Special thanks to Kunal, for taking such good care of us: we could not wish for a better host! We hope to come back!
Travel group
Couple
Revisada: a week ago
5/5
아주 재밌었고 행복한 경험이었습니다! 먹을게 정말 다양했고 맜있었습니다만 방콕은 호불호가 나뉘며 만타투어는 운이 필요합니다! 그리고 오션빌라/스윗쪽애서 깊은 바다쪽으로 가면 거북이도 볼 수 있었습니다! 정말 환상적이고 후회 하지 않을 리조트였습니다. 스파와 만타투어는 생각보다 비쌈 Preetham Nevil Seque I will remember your kindness and service for the rest of my life. Thank you.
Revisada: a week ago
5/5
We're here for our honeymoon in Heritance aarah. The variety of food, activities, and when we woke up every morning, the view was enough to remain an unforgettable experience. Thank you to all the Heritance aarah staff and my Butler Arka.
Trip type
Vacation
Travel group
Couple
Revisada: a week ago
5/5
I was so happy. It's a very peaceful and happy place. Everyone greets me as they pass by. All the restaurants are delicious. It was the best place for a honeymoon. There is an art shop next to the reception, and you can see very special works. The artist in the shop captures the Maldives himself. I was lucky to get to know him. And I was able to stay so comfortable thanks to our Butler Arka. He even solved all the difficulties. Arka, we are going to miss your smile!
Trip type
Vacation
Travel group
Couple
Revisada: a week ago
5/5
The resort is just so good! The ocean villas are located in a beautiful place to swim, so we enjoyed snorkeling whenever we wanted. They have various kinds of restaurants and bars to choose but some of them are not available if you are not staying at the ocean suits. All guests are assigned Butler to facilitate activity reservations and schedule management and also for moving around the resort. Our butler Arka supported us a lot while we were staying, so it made our journey more comfortable.
Trip type
Vacation
Travel group
Couple
Revisada: a week ago
5/5
Despite the bad weather here during my stay, it was well worth staying there. There was an indoor space for activities and various restaurants, so I could feel the various charms of Maldives even in rainy weather. While the weather got better for a while, the fantastic white sand beach and emerald ocean were a big impression. The snorkeling spot was good, and I could sometimes see various kinds of fish, rays, and turtles on the deck of the restaurant or hotel.
Trip type
Vacation
Travel group
Couple
Revisada: a week ago
5/5
We have family villa no 138-139, everything is best, room clean and beach is very nice and sea clearly, food amazing and ala carte restaurant very good, our buttler Kunal is best ! thank you for everything
Trip type
Vacation
Travel group
Family
Revisada: a week ago
5/5
수상비행기로 40분, 7개의 식당과 5개의 바의 숫자만으로 헤리턴스 아라의 서비스 수준을 최고로 평가할 수 있습니다. 편안한 숙소와 프리미엄 올인클루시브의 서비스는 몰디브 여행을 행복하게 만들어 줄것입니다. 숙소 주변의 수중환경은 조금 부족하지만 아름답게 라군이 형성되어있습니다. 먹고 마시고 쉬고싶은 분이라면 무조건 추천합니다. 저는 DINU를 통해 5일동안 서비스 받았으며 굉장히 만족했습니다
Revisada: a week ago
5/5
Me encanto todo!! Tuve una cita gratis de 15 minutos, donde gracias Vladlena entendí como tengo que cuidar mi piel y la cara! Muchas gracias a Vladlena por su profesionalismo. También me gusto mucho el masaje, relaja y ayuda con el estrés, lo recomiendo a todos!
Trip type
Vacation
Travel group
Family
Revisada: a week ago
5/5
Beautiful resort, it was peaceful, relaxing, and rejuvenating. Every staff was outstanding. Food is elevated with fine dining. Our island guide Mahender was fantastic and assisted is with all our needs. Will look forward to coming back.
Revisada: 2 weeks ago
5/5
My daughter and I spent a wonderful week at the resort. The service was just wonderful, starting when we arrived in Male and were picked up by staff that guided us to the airplane and made the check-in smooth and easy. Arriving at the resort, there was a very warm welcome including music and dance, which made us feeling very welcome. The butler service, that started that moment, was a very , very comfortable service during our stay. Prikchit, our butler, was a wonderful host and could almost foresee our needs. Thank you again, Prikchit, that was outstanding. All other staff super friendly and helping. We had two overwater villas, which were just wonderful. Super convenient, always refilled minibar with a very good offer, not only drinks but also little bites. All restaurants were way above standard, the theme evenings as well as the menus very well thought and very high quality cooked, starting from breakfast till dinner. We did the turtle snorkeling which was an outstanding experience, guided by the great people from the diving center. Sunset tour and dolphin tour were wonderful, we are glad, we didn't miss those. Everything is kept clean all the time, so we felt comfortable and well serviced all the time, no exception. We would return any time and can only recommend the resort.
Trip type
Vacation
Travel group
Family
Revisada: 2 weeks ago
5/5
Отпуск на отеле Heritance Aarah на Мальдивах оказался для нашей семьи поистине незабываемым приключением. В середине ноября мы выбрали этот райский уголок для нашего отдыха, и каждый момент превратился в насыщенные впечатления и радость. Проживание в отеле оставило у нас только положительные впечатления. Уютные виллы, разнообразие кухонь и радушный персонал создали атмосферу полного комфорта и уюта. Разнообразные экскурсии приносили новые впечатления каждый день, а мягкий климат Мальдивских островов стал приятным контрастом к холодной ноябрьской погоде дома. Особую благодарность хочу выразить заботливой и внимательной девушке из детского клуба по имени Каракат. Она прекрасно смотрела за нашими детьми, предоставляя нам возможность наслаждаться отдыхом вдвоем. Каракат не только профессионально справлялась со своими обязанностями, но и создала для детей атмосферу уюта и радости. Ее владение русским языком сделало общение легким и понятным. Выражаем искреннюю благодарность отелю Heritance Aarah за незабвенный отпуск, и особенно девушке Каракат за ее тепло и заботу. Этот невероятный опыт останется в наших сердцах, и мы с нетерпением ждем следующей возможности вернуться на эти волшебные острова.
Trip type
Vacation
Travel group
Family
Revisada: 2 weeks ago
5/5
Мальдив аралындағы алғашқы демалысымыз. Демалысымыз ойдағыдай өтті. Мұхит өте әдемі, көздің жауын алады. Біз отбасымызбен қазан айының аяғы мен қараша айының басында демалдық. Бәрі жақсы, керемет , бірақ ағылшынша сөйлейді екен. Бізге кеңесші ретінде ағылшын тілінде сөйлейтін адамды ұсынды. Әйтеуір бір бірімізді түсінуге тырыстық. Негізі біздің қазақ қыздары да бар екен, есімде қалғаны балалар әлеміндегі Каракат атты қыз бізге бәрін көрсетіп, түсіндіріп көмегін аямады, балалармен де жақсы тіл табыса алады . Түрлі коктейльдер, дәмді түрлі елдің тағамдары , экскурсия, дельфин тур барлығы ұнады. Рақмет Heritance Aarah .
Travel group
Family
Revisada: 2 weeks ago
5/5
在马尔代夫度过了难忘的时光。 十一月的最后几周,我们和家人在阿拉继承地度假。您将有一名私人管家从您抵达那一刻起 一直陪伴您直到您离开,这将使您的生活更加轻松。然后打电话担心。巴特勒会为你做一切。ny,沙子很软,工作人员很有礼貌,很友好,尤其是儿童俱乐部的女孩威感我念 ⑨⑨⑨Karakat 我4 岁的女儿非常喜欢他 们,我们每天都去儿童俱乐部,而且去了好几次。小猫日就在眼前。 我强烈推荐您参观这个度假村。( ) +
Revisada: 2 weeks ago
5/5
Amazing spa and great massage
Trip type
Vacation
Travel group
Couple
Revisada: 2 weeks ago
5/5
Добрый день! Хочу поблагодарить вашего русскоговорящего доктора Владлену. Настолько доброжелательная, добрая, активная , сопереживающая, прикольная, с чувсвтвом юмора, тонко понимающая и чувствующая людей. Я в восторге от нее! ❤️ Так же наш Батлер Зарина-ответственная, добрая, замечательный человек ! Все ваши сотрудники на баре-пляже! Настолько чуткие! Супер! Команда у Вас супер! ❤️
Revisada: 2 weeks ago
5/5
Our first trip to Maldives and we are so glad we picked heritence. Extremely classy property with excellent service, food and activities. There were atleast 4-5 different restaurants, 2 bars and we were spoilt for choice. There were activities such as dolphin and sunset cruises we could choose. Our water villas were beautiful, well stocked and very roomy. We had amazing views, access to lagoon and and fishes to keep us company. The property had fun spots to hang out like a swing in the water at beach. Our butler Kunal was extremely friendly and helpful making our stay memorable. It was absolutely value for our money.
Revisada: 2 weeks ago
5/5
We choose this place for our honeymoon. It was really picture-perfect. I must say, this hotel embodies everything you dream of when you go to such a breathtaking place like Maldives. Everything was just perfect. There is nothing that was not up to standard! our villa: always clean and fresh, the bed was big and extremely cosy. The food: amazing selection, you don’t get bored with the options at the buffet! You also have a choice of several fantastic restaurants. A great place for a foodie! Drinks: the wine and cocktail list is endless. Island: the size was perfect. You can enjoy a pleasant stroll in sand among the greenery. You can go snorkeling at a house reef and easily see sea turtles. Iaso Medical Spa: you should definitely try some treatments there (especially for your skin and body). They even have a hyperbaric oxygen therapy which will leave you rejuvenated. Our amazing butler, Preetham, made our stay extremely comfortable and pleasant. He was fantastic at organizing our actives (I recommend a private movie viewing on the beach!), booking restaurants and just in general taking a great care of us. We would definitely comeback to this dreamy place! It was a home away from home!
Trip type
Vacation
Travel group
Couple
Revisada: 2 weeks ago
5/5
Всем привет! В прошлом году были впервые в этом отеле и однозначно сказали что приедем еще раз! В данный момент пребываем в нем, сначала была вилла на воде(824) потом переехали в виллу на суше(124). Мальдивы в целом, это прекрасное место на земле, но многое зависит от отеля, так вот Haritance это то самое место побывав в нем вы не пожалеете ни о чем! С первой минуты присутствия на острове, вас встретят доброжелательные, внимательные и вежливые люди, ах да еще и с музыкой, мелочь а приятно. Далее на все время вам будет прикреплен Батлер, человек который постоянно на связи и решит абсолютно любой ваш вопрос. Отдельную благодарность выражаем Эсаму, ты самый лучший! Для нашей семьи, ты стал родным человеком. Еда, разнообразна, для любителей спиртный напитков и коктейлей, барная карта тоже даже очень гуд. Нашей семье тк мы приехали во второй раз в качестве комплимента продлили виллу на воде бесплатно еще на 2 дня, предоставили индивидуальный трансфер на встречу к дельфинам, так же индивидуальный ужин на берегу моря. Очень клиентоориентированны, а это дорогого стоит. Собирайте чемоданы и смело выбирайте данный отель для своего не забываемого отдыха! PS: уверен что приедем сюда и ни раз))
Travel group
Family
Revisada: 2 weeks ago
5/5
We had an amazing time spending our Honeymoon. The staff and service is amazing specially our butler (Arka) who did his best to make our stay special.
Revisada: 2 weeks ago
5/5
What an amazing experience! The hotel is fantastic and during your stay you just feel like you’re in paradise. The room, the food, the service and the location makes you feel you’re in a different world. Arka was key to enjoy every moment without any distractions or concerns about logistics, he just took care of everything in the best way. Would totally recommend Aarah Heritance and looking forward to go back again.
Revisada: 2 weeks ago
5/5
Amazing stay and amazing experience! Arka was great in proactively attending our needs!
Trip type
Vacation
Travel group
Couple
Revisada: 2 weeks ago
5/5
We had four day stay in Heritance Aarah😊Paradise for us we would say.from the time we entered everything was remarkable.The services are top notch and our butler Arka was like a gin,message and he is there.He updated about everything to us in advance and made sure we get all the facilities and exposure to all activities 😄We stayed two days in beach pool villa n two days in ocean suite,both are luxury stay and wish time stops over here for us and we stay more.Thanku Heritance for making this trip our memorable trip ❤️❤️
Revisada: 2 weeks ago
5/5
We had a very enjoyable stay at the Heritance Aarah for 4 days. The resort is beautiful, we had a great time enjoying different activities and a very satisfactory food experience. We stayed in a water villa, the villa was comfortable and clean. The choices of food and drinks at the resort were more than what we could imagine. Guests were assigned a dedicated butler to take care of their wants and needs. Our butler Arkar was extremely helpful in every way which included checking in and out, providing us his best advice on how to enjoy our stay and making sure we had a good time. He also organized our seaplane departure from the island in a well-organized way. He certainly had done a great job to ensure our time enjoyable at the resort and we thank him for that.
Revisada: 2 weeks ago
5/5
A very little paradise. Sun, beach, service and more…
Revisada: 2 weeks ago
5/5
My wife and I treated ourselves to messages and it was a great decision. The spa is absolutely beautiful and calming and the room is lovely with views down to the ocean below. We did not want to leave! Mari and Eva were our therapists and they were brilliant and very kind. Would definitely recommend coming to the spa.
Trip type
Vacation
Travel group
Couple
Revisada: 2 weeks ago
5/5
Hotel bellissimo…tutto fantastico e perfetto!!! Il personale della SPA è molto accogliente, cordiale e le massaggiatrici sono bravissime Esperienza fantastica!!! consiglio hotel e SPA…ci tornerò!!!
Revisada: 2 weeks ago
5/5
Un Paradiso…hotel fantastico cortesia e gentilezza. La Spa di altissimo livello
Trip type
Vacation
Travel group
Friends
Revisada: 2 weeks ago
5/5
Resort incantevole,la spa fantastica,pulitissima,ragazze bravissime e molto brava e super professionale la Dott.ssa Vladlena.👍Lo consiglio a tutti.Complimenti
Travel group
Family
Revisada: 2 weeks ago
5/5
A price of paradise, many options with all inclusive. Fishing Excursions was interesting. We had good time. Prashant was helpful Thank you prashant for helping us for wonderful stay,the ultimate butler I have found on this paradise, cheer up and all the very best, highly appreciate and recommend
Travel group
Family
Revisada: 2 weeks ago
5/5
期待以上のリゾートで、最高の新婚旅行になりました。モルディブで全てを妥協できないならここだとプランナーに教えてもらい、決めました。教えてもらった通り、ご飯も非常に美味しく、レストランやバーも多くて飽きることはなく、なんといっても魚が沢山いました! ヴィラの床はガラスになっている部分があり、そこにも魚の群れがきたり、特にダイビングセンターからのシュノーケリングは最高でした!エイやイカもみれました。 ハウスキーピングも1日2回訪れてくれました。 また、専属バトラーがつくのですが、 日本語を話せるIyenkaさんで、コミュニケーションに困ることはありませんでした。私たちは日本でレストランやアクティビティの予約をしてから行ったのですが、スケジュール等をIyenkaさんが調整してくれたり、予約できていなかったアクティビティはないかなど確認してくれました! 周りの人におすすめできるリゾートですし、また行きたいと思います。
Trip type
Vacation
Travel group
Couple
Revisada: 2 weeks ago
5/5
Blissed!!! Thats the word comes to my mind everytime I visit my memories here...a beautiful place with very courteous staff members especially wud like to mention Mr.Prashant Kumar who was our butler...a true professional in every sense...ThankYou!!!
Travel group
Friends
Revisada: 2 weeks ago
5/5
Nice place to stay at,the chefs and the staffs are very helpful especially our server Mr.Prashant
Travel group
Family
Revisada: 2 weeks ago
5/5
Had a great time... Enjoyed every single day !!! the staff is very helpful and courteous and have attained to our every need.Thank you for a lovely staycation!!!
Trip type
Vacation
Revisada: 2 weeks ago
5/5
Lots of options with food and beverage. A dream comes true destination. Beach and nice and cleaned. Main pool bar is centre of attraction. We have good time. Thanks to Rohana, prashant and Arnav for making out stay more comfortable.
Trip type
Business
Travel group
Friends
Revisada: 2 weeks ago
5/5
Stayed for 4nights in ocean suite. We have great time. Food at Ambula was phenomenal. Highly recommend. Staffs are very professional and helpful, specially Akshay, prashant and toddy.
Trip type
Vacation
Travel group
Family
Revisada: 2 weeks ago
5/5
Prashant made our stay unforgettable,Thanks champ.
Trip type
Vacation
Revisada: 2 weeks ago
5/5
Esperienza del spa stato bellissimo consiglio a tutti a visitare qui
Resumen de calificación
Excellent
1434
Very good
75
Average
25
Poor
4
Terrible
11
Revisada: 19.12.2023
5/5
From the minute we got off the seaplane, it looked we had arrived in paradise . Kunal our butler was there to greet us, he was amazing he had booked our restaurants, and experiences for us, which helped our holiday run smoothly and feel so luxurious he was there if ever you needed him. Thank you Kunal !! Our Ocean villa was truly amazing the view was breathtaking and waking up to it every morning was just amazing !! having a glass floor at the end of the bed was so lovely too, watching the fish !! The restaurants and all the staff were all so lovely they all made you feel so welcome, every restaurant we ate at all the food was amazing too, just so much choice !! The pool was great to sit around, lovely and clean , staff were very good too always coming around making sure if you needed any drinks or food. We used the spa and had massages l would fully recommend having it done outside it was such an experience all the staff were so lovely !! ! I will be definitely be recommending the Heritance to everyone, it was everything we imagined it would be and more. It truly was a holiday of a lifetime . Thank you.
Revisada: 30.05.2022
5/5
We were two adults and our 19 year old daughter. We had two Ocean Villas. The accommodation was wonderful. General: The island has white sand, and beautiful pale blue sea extending for several hundred metres over the shallow waters, surround by a darker blue sea as the deep ocean takes over. Picture postcard views (if you remember what they were), in every direction. There’s a network of pathways across and round the island, so no restaurant/bar or facility is more than a few minutes walk away. The staff are happy to take you anywhere on buggies, which we did on a couple of occasions when we did have to be at the dive centre by a certain time or one restaurant where it was important to arrive on time. You could walk round the island in 15 minutes. Something we didn’t appreciate till we arrived (by seaplane - which was really cool), was there is a large pool with a bar on the island near our Ocean Villa. Accommodation (Ocean Villas): A generous sized bedroom with a very comfortable bed and very good quality linen. The windows/doors at the foot of the bed face directly across the ocean. The only niggle we had was there was limited hanging space in the wardrobe for my wife’s extensive holiday clothing. Half of the wardrobe was only half-height, but we managed! There’s a large very comfortable couch/daybed in the bedroom if you wanted to retreat into the bedroom to cool down. The balcony has another large couch/daybed, table, two chairs, two sun loungers and steps directly into the sea. You can find shade if you need it (I do) or stay in the sun all day (my wife does). TV: Has limited channels, but enough if you wanted to stay in touch, although we turned it on only once. Bluetooth speaker: Marshall Bluetooth speaker to stream your music soundtrack. Air conditioning: very good air conditioning and a fan in the room, meant you could dial any temp you wanted. Nespresso machine and tea making facilities. Plenty of bottled water and everything in the mini-bar was free and replenished daily. Everything was recognised international brands. Even Lindt chocolate in the fridge. Butler service: The quote from our butler was “Your happiness is my priority!” And they mean it. Bathroom: It was a generous bathroom, luxury bath with unhindered view of the ocean. The shower was very good and the sanitary ware was all of very high quality. Twin sinks (albeit small) and a large mirror is always a plus. WiFi: Exceptionally good so you could stream YouTube all day. Virtually universal coverage across the island. If you had a CPN to clone UK IP addresses, you can stream most services you have at home. Electrical Plugs: UK British plugs fit! The sockets have the facility to take some two pin plugs too. Food and Beverage: There are 11 restaurants and bars and when they say all-inclusive, that’s what they mean. There are only a limited number of items you can pay extra for. We ate twice at a very intimate (12 seat) restaurant which was extra for a theatrical culinary experience. The quality of food is exceptional and the selections of wines, spirits and cocktails is incredible. There are too many restaurants and bars to list, but we typically had a drink at the SkyBar for sunset, then a really lovely, unhurried meal with good wines, excellent food and first class service at any one of the really good restaurants. What a wonderful end to a day in paradise. Medi-spa: the treatments booklet is 54 pages long and covers almost anything you might wish from a traditional spa, plus Botox, Micro-needle treatment etc. The facilities compare with the best in London. Gym: The gym is superbly equipped and air conditioned. PADI 5 star diving: Not cheap, but they offer a 5 star service and we had a few really enjoyable dives on the coral walls of neighbouring islands. No technical diving facilities, but really good dive masters with excellent language and knowledge. I’m not used to someone even cleaning my mask for me and lifting the high quality “Aqualung” brand kit out of the water for me! Real luxury service and really lovely people to dive with. The Dive master even transferred some Go-Pro video (I’d forgotten mine), onto my phone at the end of the day. My highlight was finding an octopus in it’s day lair, but there were Manta, Turtles, Sharks etc… Would we go again? You bet! We’re looking at a two story Ocean Suites next time, which has an added advantage of a plunge pool, an exclusive restaurant and a large pool on the pontoon. My daughter is already talking about dates with our travel agent!
Revisada: 18.12.2023
5/5
We knew our stay here was going to be nothing less than incredible when we were greeted by our butler, Prashant. After a full day of travel, he greeted us with delicious drinks and a warm welcome. He walked us through the layout of the entire island. With a wide range of restaurants and bars, it could have been easy to be overwhelmed with choices. However, Prashant navigated us with his expertise to be able to try every spot. With the use of What's App, my husband and I were able to reach him at any time and he was always quick to respond. Before we could even wonder what the plan was, Prashant had already informed us. He was an incredible help throughout our entire stay. He even surprised us with a happy honeymoon cake to celebrate! We stayed in the Ocean Suite Villa. Every part of it was absolutely beautiful. We spent majority of our time on our patio next to the pool or snorkeling in the Indian Ocean. The resort provides you with snorkeling gear that you can keep in your room and you don't return it til the night before you check out. We really loved just walking around the whole island. The live music in the pool bar every night was such a treat. Whenever we would head home from a dinner, we would be drawn to the music. The food is impeccable. We overate every day just because everything tasted so good. Every restaurant brings something different to the table (literally), and we were lucky enough to learn about the culture, as well. Please visit Ambula and ask to be served by Mani. He is magnificent, knowledgeable, The cleaning staff of the resort is exceptional. Our rooms were freshly mopped, turned down, and reset twice daily. The spa is stunning and the masseuses are very knowledgeable. With a wide range of options for different treatments, the staff takes the time to explain each to you to make sure you get just what you are looking for. There are even glass windows through the floors so while you're getting a massage, you still get a beautiful view of the ocean. Our travel was stress-free thanks to the resort. We are island hopping for our honeymoon and the Heritance Aarah made sure to coordinate all travel before and after our stay so we would never have to plan a thing ourselves. It was something we didn't expect but it made a huge difference on our traveling. Overall, this resort is phenomenal. We had the time of our lives celebrating our marriage thanks to the people working at this resort. We could not recommend it more. Thank you to Prashant and everyone who made our stay even better!
Revisada: 16.12.2023
5/5
We were there for our anniversary celebration and the hotel and staff were amazing. We couldn’t have asked for anything more. The hotel has a very relaxing atmosphere. One main pool which isn’t busy at all. The restaurant also were not busy so there was no queuing or waiting around for anything. Just to name a few; Sakshi at the pool bar was amazing and always got my drink orders correct, as I ordered alot of mocktails. Zineb our butler was really good. She took care of our every need including all the dinner reservations. She’s was just a WhatsApp message away. Even when we’d locked ourselves out of our room she sent someone to let us in. In the restaurants chef Deep Singh made special vegetarian meals for me. All the other kitchen staff were always there to greet us while we were in the buffet restaurant. Silva, Dhanush, Ajith and Nilantha made us welcome at the restaurants and provided excellent service. There’s was no stressing about reserving subbeds or getting a reservation at a restaurant. I highly recommend this hotel if your looking to be spoilt and want the feeling of being in paradise
Revisada: 15.12.2023
5/5
A couple stayed at the Heritance Resort for 4 days and since it was December the weather was very stable, cloudy or sunny. We were assisted by a butler named Ilmira at the resort. The food was delicious in all the restaurants and the people were very friendly. I especially recommend Ralu restaurant for their western food. We stayed in a water villa and the view was great and the rooms were clean and well kept. I was worried about the water supply, but in fact I had no problem with the shower and hot water, which was very nice. We traveled on an all-inclusive basis, so we were able to receive all services without having to worry about the cost. We enjoyed the spa, snorkeling, and the beach very much. I hope to visit again someday. Thank you very much! Dear Ilmira Thank you very much for using our communication tool (LINE) accordingly since we are Japanese, for always booking activities and meals, and for picking us up and dropping us off from our villa! You are very kind!
Revisada: 15.12.2023
5/5
We had gone for a holiday and we really enjoyed our stay in Heritance .Kunal was our butler assigned and was very helpful in making and managing our stay comfortable.Ranba and Ralu staff was too good.Being vegetarian we didn’t have any issues with food.
Revisada: 15.12.2023
5/5
When we came here from the beginning all was excelent. We get a very friendly welcome and our butler Kunal give us perfect information about the island. Then the beach villa is so huge and all is clean and the mini bar with red wine, with wine, gin, soft drinks is amazing. We spent nearly every evening at the pool bar where we get really so many drinks and the staff do a very good job, all of them so friendly and looking so good for the guest, they know all our wishes. Tharaka was every day so friendly and know what we would like to drink. Also the wine tasting with the somelier here was a full packed with some very good information about the wines, here on the island we have lots of wine, very good wine. Also the Spa is great, i had two times a massage and was very relaxing. At least i want to say again that our butler Kunal is excelent, he helps us with everything and is soooo friendly. We had such a good time on heritance, thank you soo much.
Revisada: 14.12.2023
5/5
Очень понравился сервис , удалось отдохнуть заняться снорклингом и другими водными видами спорта, все есть на любой вкус. Здесь вы можете как уединится так и найти общение и уютно устроившись наблюдать за другими гостями. Мы жили на разных видах водных вилл, посетили все рестораны , все на высоте. Отдельно хотелось бы отметить сервис, наш менеджер батлер Ильмира помогала решить все наши вопросы и предугадать пожелания, большое ей спасибо!!! Благодаря ей наш отдых был максимально комфортным!
Revisada: 13.12.2023
5/5
We had an all inclusive stay. On arrival, we were introduced to our personal butler Preetham Sequeira. For our 4N stay, Preetham was our go to person who not only was available , but also ensured all our asks were catered to. Right from dinner reservations to excursions planning and guiding us through the island making it a smooth cruise, we are he to experience this stay at Heritance Aarah with Preetam.
Revisada: 12.12.2023
5/5
일상에 지친 그대에게 힐링을 위한 장소 입니다. 허니문여행 장소 고민 이시라면 몰디브가세요. 말은 많이 들어도 가본 사람은 별로 없다는 몰디브입니다. 푸른바다 산호초와 물고기들 룸앞 바다에서 수영만해도 장관이 펼쳐 집니다. 휴향지라 여유로울것 같지만 7개의 레스토랑과 5개의 바 그리고 다채로운 활동을 해볼려면 쉴틈없이 움직이셔야 합니다. 가세요 몰디브 입니다. 지상낙원! 마지막으로 버틀러 에밀라 고마워요. 수고 많았습니다.
Revisada: 11.12.2023
5/5
Eine hervorragende Anlage, sehr exklusiv mit ausgezeichnetem Service. Wir hatten eine Ocean-Suite mit Pool und mit Kunal einen tollen Butler, der sich jederzeit unserer Wünsche sofort angenommen hat. Mehrere Restaurants, die zur Verfügung stehen und wunderbare Küche bieten, bieten Abwechslung und verteilen das Aufkommen geschickt, so dass jederzeit ein Gefühl der Exklusivität spürbar ist.
Revisada: 11.12.2023
5/5
We came here for our honeymoon. We were skeptical at first but we knew that it was the best decision we made as soon as we landed. Thrilling sea plane ride, amazing staff, lovely place, beautiful lagoons, beach and ocean! The sunset view is something to remember for the rest of our lives. Special mention to the SPA employees, we loved the massages. All the bars were great but our favorite was the Sky bar. When in Sky bar, ask for Shameera, he’s a very polite and an amazing bartender. And kudos to our butler Kunal for helping us throughout the stay. We stayed for 4 nights in total. 2 nights in sunset beach villa with pool and 2 nights in Ocean suite with infinity pool. We would highly recommend this type of stay if you plan a similar trip. Overall, Heritance Aarah is doing an amazing job, and it’s a lovely place to relax and enjoy your vacation.
Revisada: 10.12.2023
5/5
Heritance Aarah has given us a wonderful experience for our anniversary celebration. Hospitality was 10/10. Kunal has helped us and coordinated everything for us. He has made our trip more comfortable and relaxing by getting everything we need as a single point of contact and with personalized interest. There are a lot of water activities here including scuba diving, jetski, tube ride, banana ride and fly boarding with the most kind and skilled experts to teach us. We tried 5 restaurants and 3 bars here. Food was extremely good! Overall, it was an amazing trip here at Heritance Aarah!
Revisada: 10.12.2023
5/5
Loved the trip to Maldives this time, it’s my 3rd time here and the resort was suggested by my brother who was there a month ago. Kunal was our butler who was very kind, friendly and generous with his service and planning on how to help us plan and enjoy our stay at Heritance aarah! I would recommend him and the resort for couples in general because of the dining experience along with the bars and activities.
Revisada: 09.12.2023
5/5
Prashant was the best, but all the staff was very good! Kindly and gently! The food was amazing many many from different country, if you want something you can ask them and the just already bring to you! Thank you
Revisada: 08.12.2023
5/5
I had a very happy holiday for my honeymoon for four days. All the staff were very friendly. The food and drink at various resorts were very delicious, and the accommodation was clean and comfortable. I can't swim because of the good underwater environment, but I was able to enjoy snorkeling thanks to various supports. The schedule was perfect, especially thanks to my Butler Esam. At first, I had a lot of worries, but I was satisfied, so I will come back to Maldives and Heritance Aarah for my next vacation!
Revisada: 08.12.2023
5/5
Everything is best, food is amazing and delicious, ala carte restaurant have best staff and meal, hotel villa is clean, beach is very nice and sea clearly, Kunal is best buttler, thank you for everything
Revisada: 08.12.2023
5/5
Хочу поделиться своими впечатлениями об этом отеле. В настоящий момент нахожусь здесь ( прикрепила фото) Отель прекрасный, персонал приветливый, кухня превосходная. Столкнулась с проблемой ( сгорели ноги и появилась аллергическая реакция ) Обратилась за консультацией к доктору. Встретила молодая прелестная девушка доктор Владлена. Очень внимательно осмотрела и выслушала, дала рекомендации. С такой заботой и участием отнеслась. Благодарю от всего сердца.
Revisada: 07.12.2023
5/5
Beautiful people, beaches, food, cocktails and an amazing butler. Highly recommend. Loved the over water villa. Paradise. Celebrated our anniversary. Snorkelling with sharks and many kinds of fish. Great for families and couples.
Revisada: 07.12.2023
5/5
ln addition to the beautiful scenery of the entire island, what surprised me the mostwas that the pest control and weeding were done to the maximum extent. It wascompletely beyond imagination to dine outdoors without feeling any imperfections.Our butler Aiym was very gentle and polite. Ilt was perfect on the first day we landed.The island and when changing rooms gave us early check-in service, which greatlyimproved my stay experience!l am very worried that l will miss this place if lcan'tenjoy such treatment on other islands in the future.
Revisada: 06.12.2023
5/5
I’ve just returned home from an outstanding week at Heritance Aarah, this was my second time in this resort and as the first time I had a great time on the island! Huge effort from the kitchen staff, every day they were offering a wide variety of options, many thanks to the Italian chef Leonardo always prepared to any request. My butler Prikchit was always extremely kind and helpful with any requests, but let me mention even the guys who raked the beach and the one who cleaned the room. Last but not least the Spa! The girls are absolutely lovely and they’ll offer you a magical experience. I even had the chance to book a free appointment with Dr. Vadlena, who was absolutely prepared and efficient… she gave me such helpful tips about skincare and many more… she was the kindest <3 This is the recap of an absolutely perfect week! Sukriya Heritance and see you soon!
Revisada: 05.12.2023
4/5
The hotel is beautiful, clean. The food is very good, variety. We liked that the drinks and the dinner were different…And the music ( duo Cubano) is wonderful. Live music all the nights. It’s fantastic . And too, the best massage in all my Life
Revisada: 05.12.2023
5/5
Отпуск на отеле Heritance Aarah на Мальдивах оказался для нашей семьи незабываемым приключением. Мы выбрали этот райский уголок для нашего отдыха в середине ноября, и каждый момент оказался насыщенным впечатлениями и радостью. Пребывание в отеле было организовано на высшем уровне: уютные виллы, разнообразие кухонь и дружелюбный персонал создали атмосферу комфорта и уюта. Благодаря разнообразным экскурсиям, каждый день принес новые впечатления, а мягкий климат Мальдивских островов стал приятным контрастом к холодной ноябрьской погоде дома. Особо хочу выделить заботу и внимание девушки из детского клуба по имени Каракат. Она смотрела за нашими детьми, предоставляя нам возможность наслаждаться отдыхом вдвоем. Каракат не только профессионально справлялась со своими обязанностями, но и создала для детей атмосферу уюта и радости. Ее знание русского языка сыграло важную роль, обеспечивая легкость в общении и понимание. Спасибо отелю Heritance Aarah за незабываемый отпуск и особенно девушке Каракат за ее тепло и заботу. Этот опыт останется в наших сердцах, и мы с нетерпением ждем следующей возможности вернуться на эти волшебные острова.
Revisada: 05.12.2023
5/5
在马尔代夫度过了难忘的时光。 十一月的最后几周,我们和家人在阿拉继承地度假。您将有一名私人管家从您抵达那一刻起一直陪伴您直到您离开,这将使您的生活更加轻松。然后打电话担心。巴特勒会为你做一切。 ny,沙子很软,工作人员很有礼貌,很友好,尤其是儿童俱乐部的女孩🥰🥰🥰🥰😍😍😍Karakat 我 4 岁的女儿非常喜欢他们,我们每天都去儿童俱乐部,而且去了好几次。小猫日就在眼前。 我强烈推荐您参观这个度假村。😍😍😍😍
Revisada: 03.12.2023
5/5
La struttura è fantastica ed il personale è sempre sorridente, cordialissimo e disponibilissimo ad esaudire tutte le richieste. Dinu, Butler davvero TOP!!! Come anche ai ristoranti dove ho conosciuto due chef italiani, Alessandro e Leonardo…bravissimi, come anche tutto il personale dei ristoranti, dello sky bar e del pool bar!!! Camere sempre pulite perfettamente e discretamente. Il bar in camera, non è un minibar, c’è di tutto ed è sempre rifornito, ogni giorno…lo consiglio assolutamente!!!
Revisada: 03.12.2023
5/5
Collaborare con Heritance Aarah è stato un vero piacere, lo staff è attento e cerca sempre di fare di tutto per accontentare qualsiasi richiesta. Bandu e lo staff f&b, Kosala e lo staff della reception, così come tutti i Butler (con una menzione di cuore a Prikchit ), uno staff fantastico
Revisada: 30.11.2023
5/5
A price of paradise, many options with all inclusive. Fishing Excursions was interesting. We had good time. Prashant was helpful Thank you prashant for helping us for wonderful stay,the ultimate butler I have found on this paradise, cheer up and all the very best, highly appreciate and recommend
Revisada: 29.11.2023
3/5
Disappointed with the staff service. In general, the staff are not helpful. The quality of food is average. Have concern about the cleanliness of the room and restaurants. Not much activities during the 4 days stay in the resort.
Revisada: 29.11.2023
5/5
We have amazing time with family. Good service. Nice beach. Spa and dive centre are good and staffs are very friendly. Special thanks to our butler mahender and his colleague Prashant, highly recommended!
Revisada: 28.11.2023
5/5
We had an unforgettable experience in Heritance Aarah for our honeymoon. Our over water Villa was spectacular and something you would see in a postcard. Our butler, Dinu, was always on hand to help us, be that with information, suggestions and activities. The overall service was beyond excellent and the food and staff were amazing. This truly is a bucket list destination and I could not recommend it enough.
Revisada: 27.11.2023
5/5
The offer a high level service, all the restaurants a very good and the staff attention is on of the high points to mentioned. The buttler Prashant is very dedicated and friendly. To arrive at the hotel is already an experience, flying with hidroplane over fantastic landscape.
Revisada: 26.11.2023
5/5
I have never written a review about anywhere before but I feel I have to now. Heritance Aarah is just THE most amazing special place. From our arrival to departure it continued to surpass all expectations. We have also had the amazing Iyenka, looking after us. Her sunny and professional demeanour and most of all that infectious laugh was a joy to behold. She hugely contributed to our enjoyment and appreciation of this very special place. She ensured we experienced all this wonderful island had to offer. The guided reef snorkling (guided by Ashraf) is truly amazing. This resort is as it is because of its wonderful staff, too many to mention here. Finally the food and beverage offering is out on its own, best ever experienced. Please don’t change anything - we will be back!
Revisada: 26.11.2023
5/5
Отдыхали здесь с подругой с 1 по 11 ноября. Прилетели еще до готовности номера, но нас не бросили бесхозными, в сразу отвезли на обед :) пока обедали, номер подготовили (мы потом поняли, почему так долго, об этом позже). Брали Sunset pool villa, наша была совсем рядом с ресторанами и баром, очень удобно. И, кажется, у нас был самый удобный вход в океан, потому что, по-моему, все купались именно с нашей стороны😅 Что понравилось: - берег был не размыт. Плюс, постоянно видели сотрудников, которые все подсыпают, выравнивают, причесывают и убирают - довольно разнообразное меню в основном ресторане, тематические ужины, всегда есть из чего выбрать (правда, в какой-то момент выяснилось, что spicy по Мальдивским меркам и spicy по моим несколько отличаются😂 то, что у них не острым считается, мне было остро, а от того что у них острое — горело вообще все😂) - действительно тихо - летучие лисицы покорили мое сердечко💖 - бассейн регулярно и тщательно чистился - уборка номеров выше всяких похвал - Батлер не просто отвечает на все сообщения в течение минуты, а еще и сотрудники действительно выполняют работу не для галочки, а чтобы не пришлось лишний раз ни о чем напоминать. Пример — мы в первый день сказали, что нам нужно больше воды, чем ставят каждый день (4 бутылки) и нам стали приносить по 10 бутылок, чтобы наверняка😂 - очень ненавязчивый и незаметный как будто-бы сервис, но все всегда быстро и ровно в тот момент, когда нужно - неплохой выбор вина и коктейлей даже из тех, что включены в стоимость. Так что менеджменту и персоналу отеля — огромное спасибо! Отдельно хотелось бы отметить батлера Дину, хаускипера Али Рашида, и весь персонал F&B И спасибо за вкусный торт на день рождения) Теперь —- небольшие минусы из тех, что имели значение для меня лично: - не слишком удобные матрасы и подушки — когда тебе за 35, это имеет значение 🥲 но тут чисто субъективно, конечно - спа выглядит отлично, и возможно, мы просто слишком мало попробовали там услуг, но сошлись с подругой во мнении о том, что как-то без души что ли (обе брали гавайский массаж) В общем, можно сказать, что минусов вообще нет, огромное спасибо за шикарный отдых, который был нам так необходим, за заботу и участие с самого начала и до нашего отъезда! P. S. Кто с детьми или плохо переносит укусы мошкары — берите репеллент :)
Revisada: 25.11.2023
5/5
Just WOW!!! What a paradise🤩 Beatuiful island with picture perfect beaches and super friendly staff. The food was amazing in all the restaurants A special thanks to Akshay, Aamu and Krishan at Ralu. Dan and Sadhif at Ginafati Leonardo and Aru at Ranba And our fantastic beach house keeper Niyaz. You and all other made this the best holiday ever🤩 And of course a big thank you to Esam, our butler This is really All Inclusive, with a varation of wines, drinks and food to enjoy. Also really enjoyed the relaxed athmosphere day and night.
Revisada: 24.11.2023
5/5
Этот отель прекрасный! Приветливые все, они все и всегда улыбаются! Номер убирают 2 раза в день! Основной ресторан очень вкусный! Красивый риф здесь у дайвцентра! Наш Батлер Esam прекрасный всегда на связи, помнит все за тебя! Исполняют хотелки моментально! Суп и каши готовили не по меню для ребенка без проблем
Revisada: 23.11.2023
4/5
Наконец у меня добрались руки написать отзыв. Отель очень красивый, чистый, ухоженный, все классно. Достоинств действительно много, но и есть свои недостатки, и о них нужно знать. Я надеюсь, что руководство отеля примет к сведению все написанное. Плюсы: - Нереально красивая лагуна и пляж; - Сам остров зеленый, достаточно места для прогулок; - Еда/напитки вроде неплохо. Ресторан RANBA со шведским столом на завтрак/обед/ужин самый топ для нас оказался. В другие почти не ходили. Описание блюд есть на русском языке. Обслуживание в ресторане - не придраться. Фрукты и морепродукты в достаточном количестве. Алкоголь/коктейли все включено, пей сколько хочешь. Остальные рестораны были по предварительной записи. В ресторан RULI нас завезли пообедать в первый день, т.к. наш номер был в процессе подготовки – пасту Карбонару тут точно не умеют готовить, зато бар неплохой) - Прекрасный СПА центр, дважды ходила на массаж. Джен и Раути мастера своего дела, приветливая и отзывчивая управляющая Биби; - Уборка хорошая, дважды в день, разнообразный мини бар, пополнение каждый день. Нигде такого разнообразного мини бара не видела; Минусы: - Организация трансфера из Мале на остров просто ужасная. По прилету мы нашли стойку нашего отеля в аэропорту, у нас забрали багаж и отправили погулять по аэропорту где-то час, может чуть меньше, зачем – непонятно. Далее нас и еще одну пару отвели на регистрацию внутреннего авиаперелета, после чего привели в какую-то «забегаловку» через дорогу и сказали сидеть ждать. Ждали до тех пор, пока самостоятельно не увидели информацию на табло, что посадка во всю идет. В итоге сами кое-как нашли куда идти. Класс. Столько отзывов положительных, где людей сопровождали все это время, вместо забегаловок - лаунж зоны, но нас видимо это обошло стороной. - Батлер. Это что-то. Опять же начитавшись отзывов, что у русских отдыхающих закреплен русскоговорящей батлер – тоже мимо нас. Нам дали англоговорящего Mahender. Общение происходило в ватсапе через переводчик. Да, понимаю, что никто не виноват, едем в совершенно другую страну с другим языком, но если у отеля есть русскоговорящие батлеры, то почему бы не закрепить такового? Не все английский знают. В момент ознакомления с отелем, наш батлер взял с собой русскоговорящую девушку и повез на электрокаре по острову. Девушка постоянно сидела в телефоне и очень быстро все рассказывала, изредко поворачиваясь к нам. Ничего не понятно, но очень интересно. К сожалению, наше взаимоотношение с батлером не задалось. - Организация трансфера в Мале с острова не лучше. За день до выезда наш батлер направляет на ватсап информацию о трансфере, во сколько заберут багаж, во сколько приедут за нами. Окей. Утро. Заявленное время наступило – ни привета, ничего. Пока сами не написали. В итоге наш трансфер опаздывал. А предупредить? Зато пока мы ждали опаздывающий трансфер, к нам в номер уже начал ломиться уборщик, чтобы подготовить номер к скоро прибывающим другим отдыхающим. Сам отель – очень красивый. Мы брали номер Ocean Villa. Хорошо отдохнули, но сервис оставляет желать лучшего. Отелю я бы рекомендовала пересмотреть политику взаимоотношений с отдыхающими. Стоимость отдыха не соответствует качеству сервиса. Второй раз сюда не приедем 😊
Revisada: 20.11.2023
5/5
We have just returned from a holiday spent at this lovely hotel (8 nights). The hotel is beautiful, the beaches are nice, great swimming and snorkeling, there are many activities that they are happy to prepare for you. We enjoyed the food and the restaurant, everyone has their own choice. And massages in the spa only complement the top services. The staff is willing, pleasant, accommodating and always smiling. In particular, we would like to thank: * Vladlena (spa) who took great care of us and helped us with everything we needed * Rain (Ranba restaurant) was always very willing to solve any wish and request * Sakshi (Pool Bar) took excellent care of us every time we visited the bar and fulfilled our every wish throughout our holiday * Cuba band - the girls really made our evenings pleasant with their art during live performances * Mahender - helpful and willing at all times * Leo (Ranba) - very friendly, he always prepared something extra for us on request
Revisada: 19.11.2023
5/5
Where do I start. My wife, 15-month old daughter and I have just left Heritance Aarah after a 10-night stay for our anniversary. What a beautiful Island and resort. It was so good I wanted to take time to thank people that made the trip special and explain why it’s a great choice for Maldives. Beautiful sand.. some coral washed onto beach but on the whole beautiful white sand. Some decent excursions.. night fishing and dolphin cruise was worth going. Sunset is better watched from the deck at Ralu restaurant instead of the cruise. Premium all-inclusive means exactly that.. 3 meals a day and all the snacks, drinks, pizza you want from pool-side. Good sport activities and children play centre available too. Beautiful beach villas. We wanted to stay in ocean villa but couldn’t due to having an infant. Now for the service. The staff is what makes Heritance Aarah extra special. I wanted to mention some that made our experience great. Chef Leo from Roma in Ranba restaurant.. thank you for the wonderful pasta’s.. wonderfully tasty and never a problem to make on request for my family. Always serving with a big smile! :) Rain in Ranba for the wonderful smile, service and chats. Always hospitable and caring. Akshay who I believe was a supervisor in Ranba & Ralu.. excellent service and attentive, remembering our names. Krishan in Ralu - always coming over to check on our daughter and feed the fish with her. AJ in Ambula - served us 8-course Sri Lankan/Maldivian meal with passion. Made the meal so much better with his knowledge and enthusiasm. Firou in GiniFathi - excellent service, great knowledge and helped us order lovely meals on the beach. Loved the dinner setting under the stars. Sakshy at the Pool Bar - always willing to help, service with a wonderful smile and extremely pleasant and courteous m. Last but not least.. 2 special mentions. Aamu in Ralu.. wow. If any staff member is the epitome of Heritance Aarah, it is this young lady. Excellent service, attention to detail was amazing.. was wonderful with our daughter.. anything she needed it was Yes… and it made going to Ralu every day enjoyable. A wonderful person. Thank you for everything Aamu! Mahender our Butler - service was 10/10. Always on-hand to take us to different areas of the island, book us excursions, book our dinners, advise us on where and what to do. Mahender was literally on hand from 8am till late into the night. Super hard-working and courteous. Thank you for your excellent service and looking after my family. If you are thinking about choosing Heritance Aarah… Go! You won’t regret it!
Revisada: 18.11.2023
5/5
Нам посчастливилось побывать на Мальдивах дважды в этом году. Если первый раз мы долго и тщательно выбирали отель , то во второй сомнений не было вообще, только сюда ! Здесь вы не клиент , здесь вы долгожданный гость . Весь персонал отеля старается сделать ваш отдых незабываемым . Нам очень повезло и нашим Батлером оба приезда была Ильмира . Это чудесная , отзывчивая девушка решала любой вопрос мгновенно . Очень здорово придуман чат в ватсап . Вы пишите свои пожелания и в течение 10-15 мин все решается . Вам никуда не нужно бегать . Здесь о Вас заботятся. Мне понадобился поздним вечером доктор . Я написала Ильмире , через 10 мин меня уже везли к доктору. Осмотрели , дали лекарства и все это абсолютно бесплатно! И каждый день интересовались как я себя чувствую и пытались отвезти к врачу ещё раз . Кстати, что это бесплатно я узнала только , когда перед выездом оплачивала счет и не увидела услуги доктора, написала Ильмире , и она сказала, что это бесплатно . Я была очень удивлена. Получить бесплатную медицинскую помощь в другой стране без страховой это чудо . Еда очень вкусная . В ресторанах официанты вас запоминают и стараются предлагать ваши любимые блюда ))) первый раз мы прошли все рестораны ))) во второй ходили только в основной и ралу . А если вы будете чуть щедрыми и будете оставлять чаевые , ребята будут Вам очень благодарны . Мы оставляли чаевые , как благодарность за такое чудесное отношение. И если вы не будете оставлять чаевых , то это никак не повлияет на отношение к вам . Над вами будут порхать ))) номера чистые , сантехника новая . Убираются 2 раза в день . Мы попросили заменить алкоголь на другой , без проблем все заменили . Также спокойно можно попросить замену полотенец , хоть 3 раза в день ))) в этом отеле думают о своих гостях . Не боитесь писать свои пожелания в чат , Батлеры все решат . Ильмира , если Вы будете читать этот отзыв , я хочу лично Вам сказать , огромное спасибо за ваше отношение к нам . За вашу помощь и поддержку в любых вопросах . За поездку к дельфинам и прощальный ужин . Вы сделали оба наших путешествия такими , что мы будем помнить их всю жизнь . И до новых встреч в 2024 году !
Revisada: 18.11.2023
1/5
Heritance Aarah Maldives is a very good property and value for money only if you take the over water ocean suite .. On The hospitality front which hotels strive on was not at all up to the mark and the reasons for the same were standard through out the property. Staff on an average was not warm at all. Now coming to the most important ingredient of the hospitality business (Food). Food for VEGETARIANS and JAINs is very good only if they want to make it for you or else they have a standard excuse that we receive grocery once a week and now can’t do anything about it. Even after informing them about our requirements weeks in advance they had these excuses which was really unprofessional. Even after this We tried really hard to make do with whatever we could but unfortunately we had to leave with more forgettable incidents than the happy ones. My biggest question is that if we are paying the same amount then why this excuse of not serving us normal standard dishes. Our sincere request to consider any other resort from the plethora of resorts available and eagerly waiting to serve their customers with warmth and care…. As an accommodation in the resort especially in Maldives can be adjusted a bit but food can’t be overlooked as u cannot leave ur island until the day of your departure so if u don’t wanna feel like a prisoner on the island please think otherwise….
Revisada: 17.11.2023
5/5
The service, the food, the experience, everything was great! Everything felt so surreal. The water, sunrise, and sunset were so beautiful. You can never get tired of the views! Best resort hands down.
Revisada: 15.11.2023
5/5
Where do I begin, the resort is breathtaking. The staff was amazing and attentive. Our Butler, Preetham was kind, funny, and he was always happy to help us. The restaurant staff and food were out of this world. The spa was amazing…I could go on forever about my experience. I wish I could go back to this resort, and I pray that I’m able to one day.
Revisada: 15.11.2023
5/5
My husband and I have always wanted to go to the Maldives for our honeymoon. We found this beautiful all inclusive resort with the help from Vue Maldives, Jenna, our travel agent. It helped us financially because we were paying a monthly payment until the month before our honeymoon. We decided to go to Heritance Aarah at the end of October 2023 and we are so happy with this decision. Heritance Aarah went above and beyond and exceeded our exception. If you’re anything like me, I’m a huge planner so I made sure to book all the water activities in advance and Dinu made sure that we did we wanted everything, everyday! Even with bad weather, Dinu always communicated and updated us. She made sure to advocate for us as well! She was always prompted on picking us up in the golf cart and always made us laugh. She is professional, helpful, and always had a smile on her face. We were looking for a overwater bungalow with a private pool and be able to walked right into the ocean and we found that with Heritance Aarah. We booked the over water bungalow with private pool and it was stunning. We had a two story villa and the bedroom was upstairs. The bed and pillows were soft and amazing. My one complain were the towels, it was rough. Even though it was a family resort, we still felt like it was a secluded island with just us two on the island. The infinite pool was amazing! The bartenders and everyone who worked there went above our exceptional and made sure we were happy with our drinks. Even though we had an all inclusive package - including alcohol, beverages and food, we booked a teppan dinner and the all white private beach dinner for additional cost and it was money well spent! I recommend this gorgeous resort to all my family and friends. Thank you Dinu and team for everything!
Revisada: 15.11.2023
5/5
It was an incredible experience, the hotel and facilities are exceptional. The rooms and facilities of the hotel are a 10 and also highlights the restoration, both bars and restaurants have a service of 10 with high quality of food. Also highlight the attention of our butler Preetham who was perfect, I have no doubt that we will return.
Revisada: 14.11.2023
5/5
Simply the best hotel I’ve stayed so far in my life! Everything is impeccable! Room, villas, restaurants, bars, pools, and most importantly: the service! Congratulations for the whole team for making our stay one of the best weeks of our lives. Special thanks to Prashant, our butler, for making us feel super comfortable during our stay and helping us out with everything.
Revisada: 14.11.2023
5/5
8박 9일 동안 헤리턴스 아라에서 신혼여행을 즐겼습니다. 정말 아름다운 천국이었습니다. 스노클링을 하면서 많은 물고기를 볼수있었고 베이비샤크와 돌핀 가오리들을 보면서 감탄했습니다. 헤리턴스 아라리조트 직원 모두 친절했습니다. 우리의 담당 버틀러 Ayim님께 특별히 감사드립니다. 그리고 한국인들에게 매우 친절합니다. 다음에 또 여기 올 수 있었으면 좋겠습니다.
Revisada: 13.11.2023
5/5
Спасибо огромное прекрасному Heritance за невероятный отдых. В этом отеле прекрасно все, забота об отдыхающих на высоком уровне, спасибо нашему батлеру Iyenka, любая просьба выполнялась молниеносно. Отдельное спасибо шеф-поварам, все очень вкусно. Обязательно вернемся!
Revisada: 13.11.2023
5/5
Ett fantastiskt ö-paradis med egen butler som tar hand om hela din familj! Rekommenderas verkligen!! Snorkla, spa, tennis, paddel, otroligt poolområde, yoga, thai chi etc. Bara hydroplanet upp till ön från Male är värd otroligt mycket.
Revisada: 10.11.2023
4/5
We had a 3 night stay on the island with our 3 kids ages 13 and 2 x 18 year olds. We had 2 ocean villas. These were beautiful. The resort was nice and modern - we loved The pool area. Snorkelling around the villas weren’t the best as previous overwater villas we have stayed at. Snorkelling was good near the dive centre. Dinu was our butler and always available to take us wherever we needed to go. Loved this idea of having a point of contact. Found the staff all very polite and helpful. We did not see the naughty cart once whilst we were there. The kids were looking forward to this. Food was very good at all the restaurants. . Buffet had a good variety. Overall we enjoyed our stay at the Heritance.
Revisada: 10.11.2023
5/5
We cannot even find all the words to explain how amazing our honeymoon at Heritance Aarah was! Upon arriving we were greeted by out butler Kunal, he was so friendly and had already began planning our reservations for the trip, ensuring we caught lunch at Ralu before it finished and then collected us to take to our room. Kunal alone deserves amazing recognition, he went above and beyond to ensure our stay was perfect including multiple schedule changes and even more amazingly getting me medication from another island the same day it was requested - I couldn't believe he went to such effort to ensure I didn't have to stress about being unwell from the start of the trip! He gave all us so much info via WhatsApp and would respond to all our messages within 5 minutes - just fantastic. The Ocean villa was absolutely beautiful with all amenities thought of. The whole time we stayed (9 nights) there was not one moment our room was not spotless. Hussain our cleaner was the nicest guy, who we both looked forward to chatting to each evening when he came to check if we wanted a second clean for the day. It would be noticed if anything was drank, eaten or running low (inc shower gels) and always be topped up before we even needed to mention it! Hussain really took the time to get to know us as guests and it really showed the level of service is across every single element of the hotel. The restaurants were amazing, we enjoyed Ralu often - their dinners were amazing with meat perfectly cooked every time! The restaurants catering was varied and inclusive and the drinks lists were endless! Nilantha served us at both Ralu and at the bar next door and he was just amazing - he remembered who we were, what we liked to drink and was topping our glasses just before we ran out. Akshay also stood out serving us on many occasions across breakfast and lunch - he remembered both our names even though there are so many people to remember and really took the time to check we were happy and didn't need anything. The pool was perfectly located on the beach with stunning views, we typically like a swim up bar but with service at Heritance you do not need one. Affran was exceptional, he remember that every morning liked fresh lime slices with my water, after I asked for it once! Our drinks were never empty for too long and people could not do enough. The Maldives is beautiful alone but Heritance had beautiful rooms and restaurants with amazing facilities like pickball, kayaking etc. - with this and the amazing staff I couldn't think of anywhere I have been better. Cannot recommend this place enough!
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