First and foremost, I would like to express my gratitude to Mr. Sonu for creating such a unique resort. It provided us with an opportunity to escape the busy and complicated world, reconnect with nature, and enjoy every luxury imaginable.
The entire staff at the resort exuded energy and a genuine willingness to assist. As guests, we always felt warmly welcomed. Special thanks to our Barefoot Butler Vicktoriia, Resort Manager Jo, Guardian of the Experience Eddie, Director Cut's head chef, and the talented chef responsible for the heavenly almond croissant, among others.
Our experience at The Lost World of Soneva was one of the highlight of our lives. From the moment we were greeted at the airport to our departure, everything was meticulously organised with great attention to detail. We were able to fully immerse ourselves in the experience without a worry.
With over 200 resorts in the Maldives, Soneva has undoubtedly earned its place as the best of the best.
However, I would like to mention a few minor imperfections that I believe could help the resort improve and become even more exceptional.
Firstly, Soneva did not inform the transit hotel in Male, where we stayed the night before our arrival, about the seaplane schedule, despite my multiple emails to confirm the details.
During our stay, we purchased the HB package. Initially, we found the menu selection a bit confusing, and the staff occasionally removed our menus from the table, causing some discomfort. However, after addressing the issue with the head chef, the resort quickly adjusted and rectified the problem.
We stayed in Chapter 1 Villa No.8, which boasted a stunning and undisturbed ocean view. However, the depth of the seawater was insufficient for the slide, particularly for my 195cm tall husband, making it unsafe for him to slide without risking injury. We raised this concern with the General Manager and to our butler, who promptly offered us Villa No.16 as an alternative. Instead, we decided to upgrade to the chapter 2 Villa No.92, which was perfect. Chapter 2 provided us with a larger and newer villa, complete with the ideal water depth for the slide.
Lastly, we fell short of our expectations was the weekly program flyer. During our stay, we unfortunately discovered that the flyer was not updated in a timely manner. As a result, we were unaware of the upcoming activities and events until midday Monday, which limited our ability to plan and fully enjoy the resort's offerings.
Overall, we are truly enamoured with the Soneva brand. We've heard whispers of a new resort called Soneva Secret being constructed, and we eagerly await the opportunity to be the first to learn about it and return to this breathtaking paradise.
