Question 1

How do I get from the airport to Centara Grand Lagoon?

Accepted Answer

Centara Grand Lagoon Maldives is located on Kohdipparu Falhu Island in North Male Atoll, part of The Atollia by Centara Hotels and Resorts. The transfer is a 40-50 minute speedboat from Velana International Airport, operating 24 hours a day. The resort has a dedicated check-in booth at counter A14 in the airport arrivals zone. An air-conditioned speedboat with Wi-Fi carries guests to the island. International flight details must be provided at least three days before arrival. Shared round-trip speedboat transfers are mandatory and are booked through the resort. Tip: The speedboat has Wi-Fi on board — use the 40-50 minute transfer to download the Centara app, complete the pre-arrival preference form and set up your restaurant reservations before arriving, so the team can prepare everything before you reach the villa.

Question 2

What is Centara Grand Lagoon and how does it differ from Centara Mirage Lagoon?

Accepted Answer

Centara Grand Lagoon and Centara Mirage Lagoon are the two open resorts within The Atollia, a multi-island complex in North Male Atoll. Centara Grand Lagoon opened in April 2025 and is positioned as the premium, quieter and more adult-focused property within the complex. It has 142 villas versus the Mirage's 145, with a calmer atmosphere, a smaller private serenity pool, and restaurants with a more refined focus. Centara Mirage Lagoon is the family-oriented property with the water complex, lazy river, slides and kids facilities. Guests at either resort can access the dining and facilities of the other through The Atollia cross-resort access. The Grand is best suited to couples, honeymooners and families with older children. Tip: The practical advantage of The Atollia is that guests at the Grand can access the Mirage water complex by walking the connecting path or buggy at any time, getting the best of both environments from a quieter base.

Question 3

What room types are available?

Accepted Answer

142 villas and residences from 78 to 290 sqm across multiple categories. One-Bedroom Overwater Villa with Jacuzzi (78 sqm): private deck with Jacuzzi above the lagoon. One-Bedroom Overwater Pool Villa (100 sqm): private pool and direct lagoon access with glass floor panels. One-Bedroom Sunset Overwater Pool Villa (120 sqm): west-facing with unobstructed sunset views and private pool. Grand Two-Bedroom Beach Pool Villa (150 sqm): family-sized with separate living area and private pool. Grand Two-Bedroom Overwater Pool Villa (166 sqm): premium overwater with panoramic ocean views. Three-Bedroom Sunset Beach Pool Residence (290 sqm): largest category for group stays. Connecting rooms are available. All villas include king or twin beds, air conditioning, minibar, flat-screen TV, in-villa Jacuzzi or pool, complimentary Wi-Fi and 24-hour room service. Children under 12 cannot stay in overwater villas. Tip: The One-Bedroom Sunset Overwater Pool Villa at 120 sqm is the standout villa for couples — the west-facing sunset orientation combined with the private pool and lagoon access makes it the most complete overwater experience at the Grand and the most requested category for honeymooners.

Question 4

How is the food and what dining venues are available?

Accepted Answer

Five dining venues and multiple bars are on the island, plus cross-access to Centara Mirage Lagoon restaurants. The Gallery is the main all-day dining restaurant with live cooking stations including a live tandoor oven, teppan grill and Asian Hub buffet. Bluefin is the beachfront Mediterranean and seafood restaurant with evening live music. Sunset Social is an overwater champagne bar with panoramic views. Coco Drift is the swim-up bar serving cocktails and light bites. The Club is a fine dining venue serving expertly paired tapas and a raw bar. All-day dining and a la carte options are available across the five venues. Cross-resort dining at Centara Mirage Lagoon adds further variety under The Atollia meal plan. Tip: Reserve Bluefin for a beachfront dinner with live music on your first evening and The Club for a later-stay special occasion dinner — both require advance booking and represent the best of the Grand's dining range.

Question 5

What is The Atollia cross-resort access and how does it work?

Accepted Answer

The Atollia is the multi-island concept connecting Centara Grand Lagoon and Centara Mirage Lagoon as a single resort destination. Guests at either property can access dining, the water complex, spa facilities and the beach areas of the neighbouring island. Transit is by a short beachside walking path or buggy and takes only a few minutes. The Atollia board basis meal plan allows dining across both properties. Guests at the Grand can visit the Mirage water complex, lazy river and family restaurants when energy and variety are wanted. Guests at the Mirage can retreat to the Grand for a quieter pool, adult-focused spa and refined dining. Tip: Build at least one full cross-resort day into your stay itinerary — spending the morning at the Grand spa, then moving to the Mirage for the lazy river and lunch, then returning to the Grand for sunset cocktails demonstrates the full value of The Atollia concept.

Question 6

Is there a house reef and what are the snorkelling and diving options?

Accepted Answer

Yes. The house reef is accessible from the beach and from select overwater villa decks. North Male Atoll reefs in general offer good fish populations and are particularly strong for dive site access. A PADI dive centre is on the island with access to multiple North Male Atoll dive sites including Banana Reef (famous for coral formations), HP Reef (manta rays and whale sharks), Victory Wreck (historical shipwreck) and other noted sites. Complimentary snorkelling gear is provided. Non-motorised water sports including kayak, stand-up paddleboard and windsurf board are complimentary for all guests. Motorised water sports and excursions are charged separately. Tip: Ask the dive centre team about HP Reef conditions on arrival — this is the most significant dive site accessible from the Grand for large pelagic encounters, and diving it on the right conditions day is the standout underwater experience the North Male Atoll location offers.

Question 7

What is the spa and wellness offering?

Accepted Answer

SPA Cenvaree Retreat is positioned as a dedicated wellness facility with overwater treatment rooms and panoramic lagoon views. It is rooted in Thai wellness traditions and uses herbal compresses alongside long, flowing massage techniques. Treatments cover body massage, facials, Ayurvedic rituals, couple therapies and a full wellness menu. A yoga pavilion operates daily sessions. A serenity pool — a private, adults-focused smaller pool — is available for those who want a quieter alternative to the main pool. As a 2025 new build, all spa facilities are brand new. Treatments must be booked in advance. Tip: Book the overwater spa suite for a treatment at golden hour — the treatment room views of the lagoon at late afternoon light are the most atmospheric in the resort and significantly different from the same treatment during midday.

Question 8

What is the service experience like?

Accepted Answer

A personal concierge is assigned to each guest at check-in and maintains contact via WhatsApp throughout the stay, sending reminders of booked experiences and handling requests. A pre-arrival preference form captures coffee orders, dietary preferences and villa setup requests so the team is prepared before guests arrive. Coffee orders are remembered at breakfast from the first morning. The spa team is briefed on any health conditions noted at check-in. The General Manager and senior team are visible on the property and engaged with guests. The service ethos is Thai warmth applied to a Maldivian setting. Tip: Complete the pre-arrival preference form thoroughly — staff briefings from this form determine how personalised your first 24 hours feel, and a well-completed form produces a noticeably more tailored welcome than a blank one.

Question 9

How is the Wi-Fi?

Accepted Answer

Complimentary high-speed Wi-Fi is available throughout the resort, including all villas, restaurants and public areas. The connection is reliable for video calls and streaming. As a 2025 new build, the infrastructure is modern. The concierge communicates via WhatsApp, and the Centara resort app enables in-villa service requests. Tip: The Wi-Fi reliability for video calls and streaming makes the Grand one of the more practical Maldives options for remote working guests or those needing consistent internet access — North Male Atoll location further supports reliable satellite connectivity.

Question 10

What is the child policy?

Accepted Answer

Children of all ages are welcome. Children under 12 cannot stay in overwater villas — beach villas are required for younger children. One child aged 11 and under stays and eats free under specific promotional packages. Family villas including the Grand Two-Bedroom Beach Pool Villa and connecting rooms accommodate groups with children. A kids club and E-Zone games room operate for children and teens. Babysitting service is available at additional charge. Cross-access to Centara Mirage Lagoon's water complex, lazy river and Candy Spa is available through The Atollia, providing children with access to the full family water park during their stay at the Grand. Tip: Families with children who want a premium resort experience alongside full water park access should book the Grand rather than the Mirage — the quieter base of the Grand combined with the Mirage water complex via The Atollia produces the best combination for mixed-age family travel.

Question 11

Is the resort suitable for honeymooners?

Accepted Answer

Yes. Centara Grand Lagoon is positioned as the more romantic and adult-focused property within The Atollia and is the recommended Centara choice for honeymooners. The One-Bedroom Sunset Overwater Pool Villa with private pool and west-facing sunset views is the standout honeymoon accommodation. Bluefin beachfront with live music and Sunset Social overwater champagne bar are the signature romantic dining experiences. Private beach dining, in-villa dining setups and couple spa treatments are arranged through the personal concierge. Special arrival champagne and decoration are prepared when a honeymoon is confirmed in advance. Tip: Confirm your honeymoon with the concierge via the pre-arrival preference form and request the Sunset Overwater Pool Villa at booking stage — the most romantic villa positions are allocated first and benefit most from early confirmation.

Question 12

What are the main pros of staying at Centara Grand Lagoon?

Accepted Answer

New resort (opened April 2025): pristine facilities, brand-new villas and infrastructure with no accumulated wear. The Atollia access: guests at the Grand benefit from the Mirage water complex and full dining range of both properties, effectively doubling resort facilities. Personal concierge with WhatsApp contact throughout: a genuinely personalised service model with pre-arrival preferences and daily proactive contact. 40-50 minute 24-hour speedboat: no seaplane required, no daylight restrictions — all international arrival times accommodated. Sunset Social overwater champagne bar: one of the most atmospheric sundowner experiences in North Male Atoll. Bluefin beachfront Mediterranean seafood with live music: a distinctive dining concept not found at most Maldives resorts. Five dining venues plus cross-resort access: strong dining variety without the seaplane cost of remote atoll resorts. Glass floor panels in overwater pool villas: direct viewing of lagoon marine life from inside the villa. Overwater spa with lagoon views: new, well-equipped treatment rooms in a scenic overwater setting. North Male Atoll dive access: Banana Reef, HP Reef and Victory Wreck accessible for experienced divers within a short boat ride. Tip: As a new resort opened in April 2025, the Grand is still building its full operational reputation. Physical infrastructure and villa quality are excellent and early assessments are very positive, but the multi-year service consistency of more established Maldives resorts has not yet been verified across seasons.

Question 13

What is the best time to visit and what should guests expect as a new resort?

Accepted Answer

North Male Atoll has two seasons. The dry season from November to April offers the most reliable sunshine and calmest conditions. The wet season from May to October is quieter and more affordable. As a resort that opened in April 2025, Centara Grand Lagoon has not yet accumulated multi-season guest feedback — early assessments from 2025 are very positive on service, villa quality and food, but the resort is still in its establishing phase. The physical infrastructure, being brand new, is a strong point. Guests should expect a refined and well-run new resort rather than a property with decades of refined operational habits. Tip: Booking in the first or second year of a new resort often provides the best staff-to-guest ratio and most attentive service — teams in an opening phase are highly motivated and the property is at its physical best before accumulated wear.

Question 14

What activities and excursions are available?

Accepted Answer

Complimentary: non-motorised water sports including kayak, paddleboard and windsurf board for experienced users, snorkelling gear, fitness centre, yoga, kids club activities, cross-resort access to Centara Mirage Lagoon water complex. Charged excursions: sunset dolphin cruise, snorkelling trips to outer reefs, island hopping, fishing trips, night shark sightings, jet ski, Seabob gliding and parasailing. The dive centre provides PADI certified diving to North Male Atoll sites including Banana Reef, HP Reef and Victory Wreck. Evening: fire shows, guided kayak sessions, beach barbecues, Sunset Social champagne bar. Tip: Reserve the sunset dolphin cruise through your personal concierge within the first 24 hours — the encounter rate with spinner dolphins in North Male Atoll is high and this excursion is one of the most consistently praised experiences across both Atollia resorts.

Question 15

What meal plans are available at Centara Grand Lagoon?

Accepted Answer

There are seven options in total — four standard and three Atollia Destination plans: Bed & Breakfast Half Board Plus Full Board Plus All-Inclusive Atollia Destination Half Board Plus Atollia Destination Full Board Plus Atollia All-Inclusive

Question 16

What is the Atollia Destination meal plan?

Accepted Answer

It's a premium tier giving you dining access across both resorts on the island — Centara Mirage Lagoon and the neighbouring Centara Grand Lagoon Maldives — unlocking more than ten distinct dining venues in total.

Stay dates	Number of days before arrival
4/16/2026 - 12/23/2026	12
12/24/2026 - 1/7/2027	26
1/8/2027 - 4/15/2027	19
4/16/2027 - 10/31/2027	12

Cancellation policy

Amenities

Food & drink

Transfer

FAQ

Centara Grand Lagoon Maldives